What are the responsibilities and job description for the HYBRID Batch Operations Technician - 4 Month Contract - Raleigh, NC - 745285 position at FairPoint Communications?
Job Overview
The NC Department of Health and Human Services is seeking a Batch Operations Technician for a 4-month contract role based in Raleigh, NC. This position is pivotal in managing the day-to-day operations of the NC FAST system's batch processing architecture, primarily during overnight hours.
Key Responsibilities
This role provides significant opportunities for professional development and skill enhancement through collaboration with diverse teams in a critical production environment, impacting the state's health and human services delivery.
Company Culture And Values
The work environment values teamwork and proactive problem-solving, highlighting a commitment to continuous improvement and operational excellence.
Compensation And Benefits
Employment Type: Contractor
The NC Department of Health and Human Services is seeking a Batch Operations Technician for a 4-month contract role based in Raleigh, NC. This position is pivotal in managing the day-to-day operations of the NC FAST system's batch processing architecture, primarily during overnight hours.
Key Responsibilities
- Perform and monitor batch execution tasks.
- Verify outcomes of batch processes and ensure operational integrity.
- Collaborate in nightly production operations across a multi-server environment.
- Conduct initial analysis of data interface exceptions and escalate unresolved issues for timely resolution.
- Assist the batch monitoring team in analyzing production workflows and recommending performance improvements.
- Provide support during system outages, ensuring rapid response to minimize disruption.
- Work alongside technology design and application support teams to uphold service level agreements (SLAs) related to backup and recovery services.
- Strong analytical capabilities to manage data interface processing.
- Knowledge of batch processing and execution methodologies.
- Exceptional problem-solving skills and ability to work independently during overnight shifts.
- Effective communication skills for teamwork and collaboration with various functional teams.
- Demonstrated experience in batch operations or production support.
- Proficiency in data analysis and problem resolution.
- A high school diploma or equivalent; further education in IT or related fields is advantageous.
This role provides significant opportunities for professional development and skill enhancement through collaboration with diverse teams in a critical production environment, impacting the state's health and human services delivery.
Company Culture And Values
The work environment values teamwork and proactive problem-solving, highlighting a commitment to continuous improvement and operational excellence.
Compensation And Benefits
- W-2 Rate up to $35/hour
Employment Type: Contractor
Salary : $35
