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HYBRID Batch Operations Technician - 4 Month Contract - Raleigh, NC - 745285

FairPoint Communications
Durham, NC Contractor
POSTED ON 2/17/2025
AVAILABLE BEFORE 3/18/2025
Job Overview

The NC Department of Health and Human Services is seeking a Batch Operations Technician for a 4-month contract role based in Raleigh, NC. This position is pivotal in managing the day-to-day operations of the NC FAST system's batch processing architecture, primarily during overnight hours.

Key Responsibilities

  • Perform and monitor batch execution tasks.
  • Verify outcomes of batch processes and ensure operational integrity.
  • Collaborate in nightly production operations across a multi-server environment.
  • Conduct initial analysis of data interface exceptions and escalate unresolved issues for timely resolution.
  • Assist the batch monitoring team in analyzing production workflows and recommending performance improvements.
  • Provide support during system outages, ensuring rapid response to minimize disruption.
  • Work alongside technology design and application support teams to uphold service level agreements (SLAs) related to backup and recovery services.

Required Skills

  • Strong analytical capabilities to manage data interface processing.
  • Knowledge of batch processing and execution methodologies.
  • Exceptional problem-solving skills and ability to work independently during overnight shifts.
  • Effective communication skills for teamwork and collaboration with various functional teams.

Qualifications

  • Demonstrated experience in batch operations or production support.
  • Proficiency in data analysis and problem resolution.
  • A high school diploma or equivalent; further education in IT or related fields is advantageous.

Career Growth Opportunities

This role provides significant opportunities for professional development and skill enhancement through collaboration with diverse teams in a critical production environment, impacting the state's health and human services delivery.

Company Culture And Values

The work environment values teamwork and proactive problem-solving, highlighting a commitment to continuous improvement and operational excellence.

Compensation And Benefits

  • W-2 Rate up to $35/hour

This position offers a unique chance to contribute to essential batch operations for the NC FAST system. If you are a dedicated professional looking to make a difference, we encourage you to apply.

Employment Type: Contractor

Salary : $35

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