What are the responsibilities and job description for the Senior Technical Writer - Remote 9 Month Contract position at FairPoint Communications?
Job Overview
We are seeking a highly skilled Senior Technical Writer on a temporary contract basis to play a pivotal role in the design, development, and execution of policies, procedures, and training materials specifically for Information Technology personnel. This remote opportunity focuses on enhancing the Software Development Life Cycle and the adaptation of ITIL v3 principles.
Key Responsibilities
This role offers the opportunity to deepen your expertise in IT policies and training design, with potential avenues for professional advancement within the field. Engaging closely with seasoned IT professionals allows for significant learning and mentorship experiences.
Company Culture And Values
The work environment fosters collaboration and innovation, with a focus on empowering IT staff through effective training and resource development. Our organization is committed to continuous improvement and values the contributions of each team member.
Employment Type: Contractor
We are seeking a highly skilled Senior Technical Writer on a temporary contract basis to play a pivotal role in the design, development, and execution of policies, procedures, and training materials specifically for Information Technology personnel. This remote opportunity focuses on enhancing the Software Development Life Cycle and the adaptation of ITIL v3 principles.
Key Responsibilities
- Provide support to the IT Business Transformation Analyst in the creation of comprehensive policies and procedures.
- Develop and maintain effective training materials tailored for the IT staff, ensuring currency and relevance.
- Create engaging e-learning modules that address the specific needs of IT personnel.
- Collaborate closely with IT teams to assess their training requirements and refine existing materials.
- Exceptional writing capabilities combined with robust technical knowledge.
- Strong verbal and written communication skills, facilitating effective information transfer to diverse audiences.
- Proficient understanding of the structure and content of the English language, including grammar and composition rules.
- Ability to evaluate resources for accuracy and extract pertinent information from large data sets.
- Strong analytical skills to address work-related challenges logically.
- Sound understanding of the implications of new information for ongoing decision-making and problem-solving.
- Excellent time management skills to prioritize and execute tasks efficiently.
- Basic familiarity with technology-related terminology and concepts.
- Experience in developing relevant policies, procedures, and training materials.
- Proficient in utilizing workplace e-learning tools and Microsoft Word.
- A minimum of 7 years of relevant experience is required.
- Background in training design and development is essential.
- Familiarity with ITIL principles or certification is preferred.
This role offers the opportunity to deepen your expertise in IT policies and training design, with potential avenues for professional advancement within the field. Engaging closely with seasoned IT professionals allows for significant learning and mentorship experiences.
Company Culture And Values
The work environment fosters collaboration and innovation, with a focus on empowering IT staff through effective training and resource development. Our organization is committed to continuous improvement and values the contributions of each team member.
Employment Type: Contractor
