What are the responsibilities and job description for the Technician for Testing and Deployment - 6 Month ONSITE Contract - Goldsboro, NC position at FairPoint Communications?
Job Title: IT Deployment and Testing Technician - 6 Month Onsite Contract - Goldsboro, NC
Job Overview
We are seeking a highly motivated IT Deployment and Testing Technician to join our team on a 6-month onsite contract basis in Goldsboro, NC. This role is pivotal in enhancing our IT infrastructure and clinical systems, including the Epic platform, ensuring seamless deployment and functionality of essential hardware and software components.
Key Responsibilities
This position offers significant opportunities for professional development, providing hands-on experience within a healthcare IT environment and exposure to electronic health record systems like Epic, enhancing your career trajectory in this vital sector.
Employment Type: Contractor
Job Overview
We are seeking a highly motivated IT Deployment and Testing Technician to join our team on a 6-month onsite contract basis in Goldsboro, NC. This role is pivotal in enhancing our IT infrastructure and clinical systems, including the Epic platform, ensuring seamless deployment and functionality of essential hardware and software components.
Key Responsibilities
- Execute the deployment and configuration of desktops, laptops, peripherals, and printers in both clinical and administrative environments.
- Facilitate software installations, ensuring all necessary applications and system settings are correctly applied.
- Configure hardware in alignment with the organization's standards and security protocols.
- Conduct basic troubleshooting for hardware, software, and peripheral issues, collaborating with IT support to resolve more complex challenges.
- Undertake comprehensive end-to-end testing of devices as part of the Epic Technical Dress Rehearsal (TDR), validating their readiness for implementation.
- Test connectivity, application performance, and Epic workflows to ensure optimal functionality of deployed devices.
- Accurately document and report testing results, identifying and addressing any deficiencies.
- Maintain thorough records of deployed hardware and configurations, and contribute to post-deployment insights.
- Collaborate with clinical and administrative personnel to schedule installations and testing, minimizing operational disruptions.
- Provide basic user training and guidance on utilizing deployed devices and systems.
- Proficient in deploying and configuring Windows-based systems and related peripherals.
- Strong troubleshooting abilities and problem-solving skills for hardware and software issues.
- Familiarity with healthcare IT environments and workflows is advantageous.
- Exceptional communication and customer service skills.
- Ability to work autonomously and manage multiple tasks with meticulous attention to detail.
- Associate's degree in Information Technology, Computer Science, or a related field; or equivalent professional experience.
- 1-3 years of experience in IT hardware deployment, troubleshooting, or comparable roles.
- Preferred experience with Epic or other electronic health record (EHR) systems.
This position offers significant opportunities for professional development, providing hands-on experience within a healthcare IT environment and exposure to electronic health record systems like Epic, enhancing your career trajectory in this vital sector.
Employment Type: Contractor
