What are the responsibilities and job description for the Collection Agent position at Fairview Clniic?
Overview
We are seeking a dedicated and detail-oriented Collection Agent to join our team. In this role, you will be responsible for calling patient accounts receivable and ensuring timely collection of outstanding patient balances. The ideal candidate will possess strong communication skills, a solid understanding of insurance processing to determine whether patient truly owes the money, and the ability to negotiate effectively with patients. If you have experience in medical terminology and Microsoft Excel, we encourage you to apply.
Responsibilities
- Contact patients via phone to collect outstanding payments on accounts.
- Maintain accurate records of all communications and transactions related to collections.
- Negotiate payment arrangements while adhering to company policies.
- Review accounts for discrepancies and perform account reconciliation as needed.
- Collaborate with other departments to resolve issues related to accounts receivable.
Skills
- Strong phone etiquette and excellent verbal communication skills.
- Proficiency in accounts receivable processes.
- Ability to negotiate effectively while maintaining a professional demeanor.
- Detail-oriented with strong organizational skills to manage multiple accounts effectively.
Join our team as a Collection Agent and contribute to our mission of providing exceptional service while ensuring the financial health of our organization.
Job Type: Full-time
Pay: $15.00 - $16.50 per hour
Expected hours: 38.50 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Dothan, AL (Required)
Ability to Relocate:
- Dothan, AL: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17