ASL Healthcare Interpreter

M Health Fairview is seeking an American Sign Language Interpreter! This is a full time opportunity and is benefit eligible!

Job Summary:

American Sign Language Healthcare Interpreters provide communication access for all stakeholders involved in the healthcare encounter by providing meaningful, effective, and equitable communication via in-person or virtual platforms.  

Job Expectations:

Interprets accurately and completely, conveying the content and spirit of the original message, taking into consideration the cultural context in a way that is responsive to the demands of the situation or the person(s) involved in the encounter (in person and/or video).

• Explains the scope of practice that is responsive to the demands of the situation.
• Has proven understanding of basic healthcare terminology and physical anatomy.
• Ability to interpret complex healthcare concepts into ASL and voice into English
• Ability to transliterate complex healthcare concepts
• Manage in-person or virtual encounters promoting communicative autonomy
• Alert all parties to any significant cultural or linguistic disparities appropriate to the goal of the encounter

Maintains confidentiality and professional boundaries

• Adheres to RID Code of Professional Conduct.
• Demonstrates honest & ethical conduct according to Guiding Principles.
• Has firm understanding of HIPAA as it applies to the healthcare interpreter
• Adopts understanding from the Healthcare Interpreter Code of Ethics
• Diffuses conflict between parties by remaining calm and impartial.

Manages workflow with Epic, Microsoft Outlook, and Microsoft Teams

Must learn how to navigate and a variety of virtual platforms

Timely communication with scheduling office and administrative team

Adaptability:

• Travels to and provides interpreting services in multiple settings as needed/requested
  • Platforms including but not limited to: in-person and/or virtual interpreting
• Demonstrates personal flexibility to meet staffing and patient communication needs
• Manages and communicates unanticipated changes throughout the day
• Demonstrates ability to provide language services across a variety of clinical disciplines

Organization Expectations, as applicable:

• Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.

• Partners with patient care giver in care/decision making.
• Communicates in a respective manner.
• Ensures a safe, secure environment.
• Individualizes plan of care to meet patient needs.
• Modifies clinical interventions based on population served.
• Provides patient education based on as assessment of learning needs of patient/care giver.

• Fulfills all organizational requirements.
  • Completes all required learning relevant to the role.
  • Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.
• Fosters a culture of improvement, efficiency and innovative thinking.
• Performs other duties as assigned.

Minimum Qualifications to Fulfill Job Responsibilities:

Credentials: 

Required

Education

• Associate degree in sign language interpreting or related field

Experience

• Minimum of 5 years of experience in the interpreting profession

License/Certification/Registration

• (One or more of the following)
• CSC (Comprehensive Skills Certificate)
• CI and CT (Certificate of Interpretation and Certificate of Transliteration)
• NAD: Level IV or higher
• NIC (National Interpreter Certification) (previous rubric): Advanced or Master
• NIC (most current rubric): Certified
• Deaf Interpreter: Certified

Preferred

Education

• Bachelor’s degree in sign language interpreting or related field

Experience

• Healthcare interpreting
• Chemical dependency/Recovery interpreting
• Mental health interpreting
  • QMHI or Proven Mental Health Training Preferred
• Proven experience with DeafBlind community
  • Tactile communication
  • Protactile communication

License/Certification/Registration

• N/A

Additional Requirements (must be obtained or completed within a period of time):

Level to which this Job reports:  MGR

Does this job have direct reports:  No

Does this job have indirect reports:  No