Business Svcs Team Lead-FPS

Provide superior customer service and support to the Business Office.  Maintain knowledge of current billing and follow up requirements. Ensure accurate and timely billing, collection, and posting of accounts.  Provide training on billing, collections and posting. Maintain department policies and procedures.

Support business office manager in monitoring and performing day-to day functions in the business office.

• Provide exceptional customer service
• Assist in addressing patient and department inquiries
• Assist staff with problem solving, complex accounts, and general questions as necessary
• Evaluate and recommend changes in methods and procedures

Perform assigned tasks as necessary within department.

• Provide coverage for staff vacations and fill in as needed
• Maintain knowledge of current billing practices and payer requirements
• Ability to bill claims accurately and timely
• Ability to perform collection tasks to obtain payment
• Ability to apply payments accurately

Train new staff and monitor staff compliance with procedural changes

• Assist in development of formal training program and ongoing maintenance of program
• Mentor and train new employees
• Provide ongoing training for existing staff including formal annual retraining

Education:

Minimum Education

• High School Diploma/GED

Preferred Education

• Vocational/technical training or Associate Degree

Experience:

Minimum Experience

• Two years billing/collection experience or equivalent. One year healthcare experience with third party payors

Preferred Experience

• Three years work experience in billing/collection or equivalent
• One to three years experience in medical industry.

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.