Community Health Worker

The M Health Fairview Care Coordination team has an opening for a Community Health Worker to support patients within M Health Fairview Maplewood, Oakdale and Midway Clinics. 

This is a 1.0 FTE (80 hours per two week pay period), benefits-eligible opening.

M Health Fairview offers a competitive benefits package including medical/dental, 401k/403b with employer match, tuition reimbursement, and PTO! Click here for benefits details.

This position is a mobile position structured as a hybrid schedule with two days on site and three remote days per week.  On site clinic location(s) could be rotated and discussed upon hire, providing flexibility.  Core hours are Monday-Friday 8-4:30pm.

The CHW is responsible for helping community members, patients and their families access and navigate community services and resources and adopt healthy behaviors. The CHW supports providers and team members through an integrated approach to care management and community outreach. Activity will promote, maintain and improve individual and community health. The CHW provides social support and informal counseling, individual and group health education and advocacy for individuals and community health needs. Providing home visits and health screenings may be required. 

Provide Direct Services

• Promote wellness by providing culturally appropriate health information to providers, patients and/or community members
• Provide individual social and health care support
• Refer and link to preventive services through health screenings and healthcare information
• Conduct health related screenings as assigned

Navigate the health and human services system

• Increase access to primary care through culturally competent outreach and enrollment strategies
• Make referrals and coordinate services
• Teach people the knowledge and skills needed to obtain care
• Facilitate continuity of care by providing follow-up
• Link patients to and inform them of available community resources

Advocate for individual and community needs

•  Articulate and advocate needs of community and individuals to others
• Be a spokesperson for patients when they are unable to speak for themselves
• Involve participants in self and community advocacy
• Map communities to help locate and support needed services 

Bridge the gap between communities and the health and social service systems 

• Enhance care quality by aiding communication between health system, patient, and community members to clarify cultural practices
• Educate patients / community members about how to use the health care and social service systems
• Educate the health and social service systems about patient / community needs and perspectives
• Establish better communication processes

Build Individual and Community Capacity

• Build individual capacity to achieve wellness
• Build community capacity by addressing social determinants of health
• Identify individual and community needs
• Mentor other CHWs – capacity building
• Seek professional development (continuing education)

Organization Expectations, as applicable:

• Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
• Partners with patient care giver in care/decision making.
• Communicates in a respective manner.
• Ensures a safe, secure environment.
• Individualizes plan of care to meet patient needs.
• Modifies clinical interventions based on population served.
• Provides patient education based on as assessment of learning needs of patient/care giver.

• Fulfills all organizational requirements
• Completes all required learning relevant to the role
• Complies with all relevant laws, regulation and policies
• Performs other duties as assigned

Experience

• 3 years’ experience working on community health projects, programs or initiatives
• Community based leadership experience
• Experience, demonstrated competency and sensitivity in working with diverse populations

License/Certification/Registration

• Community Health Worker Certificate will be required within 18 months of hire

Preferred:

Education

• College degree in health, human services or related field

Experience

• Teaching or presenting information to groups
• Experience with Microsoft Office
• Multicultural healthcare experience or healthcare experience in other countries

Other Skills We Desire:

• Excellent customer service, public relations and communication skills
• Ability to prioritize and work with a fluctuation in workload while working independently
• Ability to adapt to change and engage in ongoing process improvement
• Flexibility to work at other sites is encouraged

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.