Coordinator - Lodging Plus

The Coordinator at Lodging Plus is responsible for collaborating with fellow staff to actively engage in the day-to-day operation of the residential component of the Lodging Plus Program. Along with the care team, the Coordinator manages the patient therapeutic milieu using critical thinking skills and evidence-based best practices. With knowledge of clinical resources and how to access these, coordinators address patient behaviors and/or care needs.

Job Expectations:

Assures smooth transition for patient when admitting to the Lodging Plus program.

· Orients new patients to Lodging Plus program.

· Monitors and manages compliance with program admission criteria.

Manages the day to day operations of the Lodging Plus program.

· Provides guidance and leadership to team members.

· Conducts and/or directs safety checks of patients through visual observation and documentation.

· Conducts and/or directs room, belonging and unit searches.

· Responds and participates in de-escalation of patients with knowledge specific to diagnoses and best practice.

· Actively participates in milieu management by responding preventatively to early indications of patient(s) and/or milieu behavioral escalation.

· Provides patient supervision.

· Monitors and enacts program rules consistently throughout each shift.

· Escalates concerns about patient(s) appropriately and in timely manner.

· Demonstrates basic knowledge of signs/symptoms of diagnoses and interventions.

· Conducts community meetings for Lodging Plus patients.

· Plans and facilitates lodging plus free time activities.

· Conducts educational programming with individual and/or patient groups according to appropriate treatment plan. Documents group participation in Epic.

Assists clients with obtaining medical care.

· Assures Lodging Plus medications are secure.

· Facilitates clients obtaining proper medication following program policies & procedures.

· Assists patients in making decision to go to the ER.

Recognizes problems and takes appropriate measures to resolve them.

· Responds to emergency situations as trained per policy.

· Resolves complaints from patients and family members.

· Communicates specific patient problems/concerns to counseling staff, nursing supervisors, program administration and security whenever necessary.

Actively promotes effective and efficient standards.

· Achieves expected productivity and efficiency standards.

· Demonstrates ability to prioritize workload.

· Uses supplies and other resources (i.e. equipment, computer system, tools, etc.) efficiently and effectively.

Promotes Lodging Plus services.

· Works in coordination with other Fairview Behavioral Services’ programs.

· Represents Lodging Plus to entity hospitals in a positive manner.

Promotes a culture of evidence based practice by participation in any of, but not limited to, the following activities:

· Utilizing evidence based policies in clinical practice

· Attends and participates in learning opportunities about evidence based practice

· Awareness of patient involvement in academic research studies.

Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.

· Partners with patient care giver in care/decision making.

· Communicates in a respective manner.

· Ensures a safe, secure environment.

· Individualizes plan of care to meet patient needs.

· Modifies clinical interventions based on population served.

· Provides patient education based on as assessment of learning needs of patient/care giver.

Demonstrates the ability to advance evidence based practice by utilizing standards, guidelines and pathways for care delivery. Incorporates data and information into practice to continually improve care and practice so that patient outcomes are enhanced.

Required

Education

· Bachelor’s degree in a human services field.

Experience

· One year of experience in a human services field.

Preferred

Experience

· One year of experience in substance use disorder services.