Durable Medical Equipment Service Coordinator

Are you looking for a career where you get to help patients be independent, healthy, and comfortable? As part of the Fairview Home Medical DME Respiratory Team, the Service Coordinator has direct responsibility for all aspects of service delivery. Join M Health Fairview where we're driven to heal, discover, and educate for longer, healthier lives!

We are centrally located at 2200 University Ave W., Suite 110, Saint Paul, MN 55114.

This opportunity is a benefit eligible, 1.0 FTE commitment (80 hours over 2 weeks). The schedule is day shift only and weekday only. Our benefits package includes medical, dental, and vision coverage, a 403b Retirement Savings plan, and more! We encourage staff development and support!

The DME Service Coordinator ensures processes are in place to support an exceptional customer service experience, high quality therapeutic equipment is available and easy to understand and use, and DME equipment and processes are effectively integrated into business and clinical operations. This position coordinates care protocols and DME set-ups for Home Medical Equipment patients.

All training will be provided if needed to include patient care, insurance guidelines and documentation requirements.

Additional responsibilities involve:

• Developing, implementing, and handling inventory control processes.
• Ensuring patient care needs are served in a timely manner
• Setting up equipment and delivering quality education
• Coordinating equipment data management and analysis efficiently
• Providing timely and accurate compliance information to providers
• Facilitating effective claim processing
• Other assigned DME duties

Required:

• 2 years of customer service experience
• BLS Certification (or required to possess within 2 months from hire date)

Preferred:

• Associate or Bachelor's Degree in a healthcare or similar work experience
• 2 years in a direct patient care setting
• Experience fitting DME equipment