What are the responsibilities and job description for the Human Resources Representative position at Fairview Health Services?
We are hiring for an Human Resources Representative to support our Physician and Advanced Practice Providers with employee relations needs at Fairview Health Services! This position will work remotely on a fantastic, tenured HR team.The Human Resources Representative is responsible for providing objective consultation and risk assessment to Fairview leadership on all human resources sponsored programs, system policies, bargaining unit contracts, job and legal requirements, and performance management. This position serves as the escalation point for all employee inquiries outside of routine pay and benefit related questions. The Human Resources Representative engages the center of expertise partners and other HR teams as appropriate, and provides exemplary customer service to all Fairview employees, managers, providers, HR partners and outside vendors, agencies, and family members
Job Expectations:
Leadership Resource:
- Serves as first call for help to Fairview leadership teams on HR related topics and assists with tactical planning as needed when making business decisions. Helps identify options and associated risk with each option. Collaborates with other organizational stakeholders (legal, risk, occupational health, payroll, strategy, etc.) as appropriate to mitigate risk.
- Ensures leaders have adequate information on which to base their decisions as it relates to performance management (annual reviews, corrective action) including both low and high-risk situations.
- Proactively facilitates positive employer/employee relations through on-going learning and development of self and others by conducts in-services and learning sessions and seeks learning opportunities to enhance skill development
- Partners and collaborates with other HR functional and system representatives to implement new processes and programs, standardize processes for efficiency, and share best practices throughout the system.
- Reinforces leader accountability and supports system leadership when dealing with job requirements including completion of timely performance reviews, submission of employee changes, e-time review and approvals, required learning, life support and employee annual screening/flu shot compliance as well as other minimum job requirements
- Manages deviations from established processes (hiring, corrective action, salary changes, job attribute changes)
- Reaches out to new leaders to provide general orientation
- Collective bargaining agreement, physician contract and policy interpretation.
- Policy development and review of departmental/system guidelines and practices.
- Coordination and oversight of severance information.
- Responds to unemployment claims and attends unemployment hearings
- Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
Employee Resource:
- Serves as first-step escalation point for employee concerns and issues that are outside of routine pay and benefit questions.
- Acts as an objective resource to employees challenging process, department guidelines and policies and employment practices
Physician Resource:
- Understands the on-boarding and exiting process for employed physicians
- Maintains knowledge on physician contracts, compensation programs and benefit programs
- Guides physicians on requirements and impacts upon employment separation
- Provides communication to physicians when impacted by broad changes and other need-to-know information
Knowledge, Skills and Abilities Needed:
- Knowledge of consulting processes, facilitation/group dynamics, conflict resolution skills coaching and mentoring skills.
- Workplace assessment and investigative skills and knowledge of appropriate workplace intervention resources and comfort assuming high levels of risk.
- Knowledge and administration of employment law, including state and federal statutes, unemployment compensation, policies and practices, labor law and union contract interpretation
- Knowledge of FV System and Human Resources Policies and Performance Management System
- Knowledge of compensation and benefit administration
- Proficiency with computer software applications including Lawson, Word, Excel, Outlook, Etime - ability to inspire manager and employee self-service
- Knowledge of the healthcare industry, business of the units supported, and of Fairview’s strategies and goals
- Strong verbal and written communication skills: must be articulate and professional paying attention to sentence structure and spelling and keeping content short but informative
- Knowledge of competence assessment
- Knowledge of recruitment, selection, and hiring process
- Critical thinking skill, ability to adapt to frequent change, change management skills and ability to multi-task in fast paced setting
- Demonstrates passion for meeting the needs of others and compassion for those experiencing significant impact to pay and benefits and employment status\
- Accountability and ability to work independently and collaboratively, effective, and efficient use of time and resources
- Recognizes Human Resources as 1 team and regularly supports the efforts of all contributors
Required Qualifications:
- Bachelor’s degree in Human Resources or related field
- Minimum of 3 years of progressive Human Resources experience
Preferred Qualifications:
- Master’s Degree
- 5 years of progressive Human Resources experience that includes employee and labor relations; experience in a complex organization with multiple locations and employee groups.
- SPHR or PHR or related certification
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer
The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical.
EEO Statement
EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Qualifications:
$72550.40-$102440.00 / Annual
Salary : $72,550 - $102,440