Interactive Engineer

The Interactive Engineer is responsible for the design, selection, development, documentation, testing, and maintenance of online, interactive applications and solutions which support the business and its mission, primarily in M365.  Participates in designing, coding, testing, implementing, maintaining and supporting applications software.  Works closely with business analysts, technology and project team to understand business requirements, then helps drive the analysis and design of quality technical solutions that are aligned with business and technology strategies and comply with the organization's architectural standards. Provides technical guidance to project and development team through the full project life cycle.

This position is 80 hours every two weeks, and is benefit eligible! Benefits we offer at Fairview include medical insurance - as low as $0, dental insurance - $0 option, PTO (up to 24 days per year starting), and 403B with up to a 6% employer match. Click here to learn more!

• Modify, test and troubleshoot existing programs/software utilizing the appropriate hardware, database, and development/programming technology. Contribute to feature and functionality planning. Execute coding/modification of new and existing programs/software with focus on user experience and optimal program/system performance.
• Create design documents and specifications based on business and user requirements. Configure and code existing programs, new software from code, and extensions to programs and software, adhering to established standards, procedures, and best practices. Maintain integrity of existing program logic according to specifications.
• Configure and build programs/software. Make recommendations for improvements and resolve production issues encountered. Write and maintain documentation, as well as operations and user guides. Document development/programming problems and resolutions for future reference.
• Effectively unit test all code and programs prior to releasing them to the quality assurance team. Resolve unit test issues in a timely manner. Assist the quality assurance team in identifying test cases and aid in creating/mining test data to enable a thorough test of development deliverables. Respond to inquiries and issues in a timely manner as the developed code/program moves through the testing process and ultimately into production. Provide implementation/production support as required.
• Participate in the code review process to ensure development work adheres to standards and specifications (including peer review and code review external to team). Write and/or revise system design documentation and operations documentation.
• Develop knowledge in systems, processes and data relating to the assigned business or projects. Develop expertise within the application practice-including all processes, tools and best practices.  Identify and pursue areas for development and training that will enhance job performance via on the job learning and best practices from prior projects, training and peer learning.
• Provide production support to the end-user and technical operations staff as required. Research system/application issues/problems within area/program(s) of responsibility and recommend innovative solutions to prevent recurrence.
• Work in partnership with the project team and business to fully understand project goals and requirements and use this knowledge to effectively plan and execute development and implementation processes. Participate in project design walkthroughs. Evaluate interrelationships between applications to determine whether a change in one part of the project would impact or cause undesirable results in related applications and design for effective interfaces between interrelated applications.
• Analyze performance of programs and make recommendations to correct deficiencies. Provide input into decisions regarding application life cycle management. Participate in resolution of questions of program intent, data input, output requirements, and inclusion of internal checks and controls.
• Maintain up-to-date skills in software development technologies and a broad understanding of the business, business needs, and how applications support the business. Provide expertise in the selection and implementation of development tools and best practices.  Establish and maintain productive working relationships with business partners and project teams.

Organization Expectations, as applicable:

• Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.

• Partners with patient care giver in care/decision making.
• Communicates in a respective manner.
• Ensures a safe, secure environment.
• Individualizes plan of care to meet patient needs.
• Modifies clinical interventions based on population served.
• Provides patient education based on as assessment of learning needs of patient/care giver.

• Fulfills all organizational requirements.
  • Completes all required learning relevant to the role.
  • Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.
• Fosters a culture of improvement, efficiency and innovative thinking.
• Performs other duties as assigned.

Required Qualifications

• Bachelor’s degree in computer science, software engineering, information systems or combination of education and related work experience
• 3-5 years of IT application development experience
• Solid understanding of the Software Development Life-Cycle (SDLC)
• Demonstrated analytical critical thinking skills for process development or problem resolution.
• Knowledge of database structure and reporting techniques and tools.

Preferred Qualifications

• Bachelor’s degree
• Experience with other web development tools and frameworks such as Java, PHP, Node.js, Angular.js, Bootstrap.
• Experience with development in the Microsoft ecosystem, including SharePoint web parts, Power Apps/Power Automate solutions, PowerBI, and use of Microsoft Graph.
• Experience within the Healthcare Industry
• Collaboration in team environments and independently with vendors, business partners and IT teams on projects, support, application development and standardization.
• Participation in creating requirements and specifications.
• Experience with 3G object oriented programming language principles and development techniques (e.g. C#, Java, C ).
• Experience building integration solutions using SOAP and RESTful Web Services
• Understanding of information system security fundamentals and principles, including security protocols, encryption and access management to ensure adherence to regulatory/compliance requirements
• Ability to work with customers and vendors to analyze problems, determine appropriate courses of action, and identify root causes and resolutions
• Knowledge of healthcare processes and application system coordination.
• Understanding of version control software and practices.