Lead Medical Assistant - Brooklyn Park Clinic

Ready to start a track into leadership?

We at Fairview Health Services is looking for Lead Medical Assistant to join the Fairview Brooklyn Park Clinic! This position is approved for 64 hour every two weeks. To find out more about the benefits we offer including PTO, Medical/Dental insurance, tuition reimbursement and 401K/403B, click HERE. This position also qualifies for a $4000 bonus!

The working lead serves as the “go to” person to assist with communication, coordinates and provides training, orientation, and department assimilation. Encourages and motivates team for immediate problem resolution, provides a consistent presence. Anticipates, identifies, and reports departmental areas of concern to clinic supervisor. Champions and promotes a collaborative and conducive team environment. Completes sophisticated and/or high-level project work but is not a substitute for team member thinking and initiative.

Job Expectations:

Lead Medical Assistants will coordinate daily activities of the team to ensure patient needs are met. They are responsible for daily work assignments and makes adjustments to meet department requirements. Lead MAs will assist with arranging immediate coverage for sick calls and assigns breaks. They will provide observations and assists with testing for proficiency regarding performance, conduct and behavior for performance management. The Lead will attends clinic meetings and communicates appropriate information; serving as a clinic representative at peer groups or other meetings as needed. Leads will promote a team environment within the department, other site departments, and other clinics. Coordination of staff orientation and training as well as provide education and orientation to new and existing staff is also an important function of the Lead MA position.

• Refers standards of practice issues to supervisor for resolution.
• Responds to and helps resolve operational issues, including provider issues
• Participates in interview process.
• Serves as mentor within the dept
• Ensures safety policies and practice are maintained.
• Ensures equipment is in working order and quality control logs are completed as needed.

Required Qualifications

• Graduate of an accredited Medical Assistant Program or LPN
• Basic Life Support Certification

Preferred Qualifications

• Ambulatory Care Experience
• AAMA Certification

Other Skills We Desire:

• Excellent customer service, public relations and communication skills
• Ability to prioritize and work with a fluctuation in workload while working independently
• Ability to adapt to change and engage in ongoing process improvement
• Flexibility to work at other sites is encouraged

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.