Lead Medical Assistant / MA

We at Fairview Health Services is looking for hard working Lead Medical Assistant to join the driven team at our North Branch Clinic! This position is approved for 64 hours every two weeks and is benefit eligible. Some of the benefits we offer at Fairview include medical insurance - as low as $0, dental insurance - also a $0 option, PTO (24 days per year), and 403B with up to a 6% employer match; click here to learn more and get all the details. This role also qualifies for a $4000 bonus! The rate for this position starts at $21.50 and increases based on experience.

The M Health Fairview North Branch Clinic is a growing and collaborative clinic. Our clinic hours are 7AM to 6PM Monday - Thursday and 7AM - 5PM on Fridays, so no evenings, weekends, or holidays! This provides an excellent work life balance!

The working lead serves as the “go to” person to assist with communication, coordinates and provides training, orientation, and department assimilation. Encourages and motivates team for immediate problem resolution, provides a consistent presence. Anticipates, identifies, and reports departmental areas of concern to clinic supervisor. Champions and promotes a collaborative and conducive team environment. Completes sophisticated and/or high-level project work but is not a substitute for team member thinking and initiative.

Lead Medical Assistants will coordinate daily activities of the team to ensure patient needs are met. They are responsible for daily work assignments and makes adjustments to meet department requirements. Lead MAs will assist with arranging immediate coverage for sick calls and assigns breaks. They will provide observations and assists with testing for proficiency regarding performance, conduct and behavior for performance management. The Lead will attends clinic meetings and communicates appropriate information; serving as a clinic representative at peer groups or other meetings as needed. Leads will promote a team environment within the department, other site departments, and other clinics. Coordination of staff orientation and training as well as provide education and orientation to new and existing staff is also an important function of the Lead MA position.

• Refers standards of practice issues to supervisor for resolution.
• Responds to and helps resolve operational issues, including provider issues
• Participates in interview process.
• Serves as mentor within the dept
• Ensures safety policies and practice are maintained.
• Ensures equipment is in working order and quality control logs are completed as needed.

Required

• 2 or more years' experience in an ambulatory clinic
• Graduate of an accredited Medical Assistant Program or LPN
• Basic Life Support Certification

We believe those that exceed in this positon also exhibit these characteristics: High standard of creative prioritization skills and priority setting. Shown focus on customer service/patient service with every interaction. Excellent public relations and interpersonal/communication skills. Work as an effective team member to deliver outstanding care. Ability to use appropriate computer applications. Capable of working independently, demonstrate critical thinking skills. Ability to accept change and empower those around you to engage in ongoing process improvement. A solid understanding of Dignity, Integrity, Service, Compassion and Innovation.

Salary : $22