What are the responsibilities and job description for the Nursing Station Technician- Outpatient Observation position at Fairview Health Services?
Fairview is looking for a Nursing Station Technician (NST) to join our Outpatient Observation team at the University of MN Medical Center East Bank Hospital in Minneapolis, MN.
Job Overview
The NST is responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and / or equipment, setting up and maintaining patient rooms, reordering and stocking supplies. Performs a wide range of clerical, transcription, and maintenance of patient care unit desk area functions. Coordinates the flow of communication on a patient care unit. The NST does not work autonomously but under the direction of the professional nurse. They may or may not be given a patient care assignment based on unit needs and the discretion of the manager / charge nurse.
Schedule
- 0.6 FTE (48 hours per pay period)
- night shift
- every third weekend
About the location:
University of Minnesota Medical Center is the flagship location for M Health Fairview, and is comprised of two hospitals and dozens of adult specialty clinics on both the East and West banks of the University of Minnesota campus in Minneapolis. This location offers the widest range of hospital and clinical services provided through M Health Fairview. Complete services range from primary care, emergency care, and the delivery of thousands of babies each year to care of patients with the most complex medical conditions. Areas of specialization include solid organ transplantation, blood and marrow transplantation, heart disease, and cancer.
About Fairview
Fairview Health Services is an industry-leading, award-winning nonprofit that offers an entire network of healthcare services. Fairview is one part of M Health Fairview, a partnership between the University of Minnesota, M Physicians and Fairview Health Services. Together, we combine the University’s deep history of clinical innovation and training with Fairview’s extensive roots in community medicine. Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies, and benefit management services.
Apply today to join our 34,000 employees and 5,000 system providers working to build lasting relationships with the people we serve: our patients, our communities, and each other.
Job Responsibilities
- Facilitates timely flow of communication on the patient care area to ensure the exchange of information and to
promote the coordination of services. - Promptly answers the telephone identifying self and patient care area, asks questions to clarify information, and
consistently follows through on all messages in a timely and courteous manner. - Coordinates activities of the desk area to provide prompt, accurate and courteous handling of communication.
Consistently answers patient intercom promptly and relays patient requests in a timely manner. - Provides effective customer service by interacting with other health care team members, patients, and public to
foster cooperation and accurate exchange of communication in a friendly, cooperative and timely manner at all
times. - Coordinates the scheduling of tests, lab work, and other patient and department procedures, arranges
appropriate transport and assists with transport. Effectively uses EHR. - Identifies and facilitates resolution of unit specific issues between patient care area and support departments
(e.g. Materials Management, Linen Services, HIM (Medical Records), Nutrition Services, Environmental Services)
involving Nurse Manager / Manager as needed. - Responsible for the completion of clerical duties in an organized and priority-based manner.
- Assembles admission charts and maintains patient charts according to UMMC/UMACH guidelines and policies.
Utilizes processes to obtain necessary paperwork for chart and/or orders. - Adds and deletes reports and forms following correct chart order. Facilitates corrections in EHR when delegated
by RN and/or MD. - Prepares charts for discharge and transfers.
- Follows current processes for next level of care communication.
- Prepares and completes necessary informational sources for specific care area (e.g. brainboard, census
information, computer information). Assigns and maintains unit communication technology (pagers, ascom
phones). - Completes other required duties as delegated in a timely and thorough manner.
- Responsible for the accurate, timely transcription of physician’s orders.
- Follows the essential steps for timely and accurate transcription of physician’s orders as required by recognizing
and order needing transcription, ordering necessary services, tests, equipment, and signing off order per
procedure. - Demonstrates familiarity with medical terminology and abbreviations and utilizes proper abbreviations and
symbols per procedures. - Demonstrates organizational skills by transcribing physician orders based on priorities and by following a
systematic routine. - Responsible for the maintenance of desk area and patient supplies and equipment according to designated
standards. - Orders individual patient supplies as directed by a nurse or as indicated in physician orders.
- Notifies appropriate department per procedure for equipment requiring maintenance and follows through on
status of equipment as necessary. - Demonstrates general knowledge of cost containment and awareness of cost control by following designated
standards of the patient care area. - Maintains safe, clean and efficient patient care areas.
- Participates in orientation of new staff (e.g. Nursing staff, physicians and students) on the patient care unit.
- Demonstrates and shares knowledge of priority-based job responsibilities in an organized manner.
- Demonstrates and shares knowledge of policies specific to UMMC/UMACH to include: patient confidentiality;
safety / emergency procedures; infection control. - Provides basic patient care by performing routine duties to include: personal grooming, bathing, toileting,
feeding, skin care needs (clean and sterile dressing changes), applying ointments / creams; oral hygiene;
specimen collection / testing; position / ambulating; changing linens, and promptly answers call lights. - Assures patient privacy and safety.
- Assists nurses in monitoring patient condition
- Accurately takes and records data points to include: weights, input / output, blood pressure, temperatures, pulse
rates, respiration; oxygen saturation, BG, placing patients on / off monitors or equipment. - Reports unusual findings to the RN in a timely manner.
- Assists with admissions, transfers and discharge of patients including: orients patient / family to environment,
assures that patient’s belongings are accounted for at destination. - Transports patients, equipment, specimens and supplies.
- Cleans, sets up, and maintains rooms and equipment.
- Documents tasks and cares per standards.
- Completes orientation process and evaluation checklist of skills objectively and in a timely manner as assigned
Required Qualifications
- Six months of recent direct care experience in a long term, home care or acute care setting. (Appropriate roles may include, Nursing Assistant, PCA, Resident Assistant or Emergency Room Technician)
- Basic Life Support (American Heart Assoc or Red Cross) Basic Life Support (BLS for Healthcare Providers) certification required.
- Ontrack participants much be able to obtain Basic Life Support for Healthcare Providers certification upon completion of the OnTrack program.
- Successful completion of Fairview’s OnTrack Nursing Assistant training program or another Fairview sponsored Nursing Assistant program.
- Current enrollment in an LPN, RN or Nurse Practitioner program, and completion of one (1) semester of clinical rotation within the program
- Current certification on the Minnesota Nursing Assistant Registry upon hire. This requirement does not need to be maintained throughout employment and is not required if subsequently transferring into another Nursing Assistant or Nursing Station Tech or Nursing Station Attendant position
Benefit Overview
Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information: https://www.fairview.org/benefits/afscme
Compensation Disclaimer
The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract.
EEO Statement
EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Qualifications:
$20.45-$34.26 / Hourly
Salary : $20 - $34