What are the responsibilities and job description for the Patient Financial Services Representative (Remote) position at Fairview Health Services?
Fairview Health Services has an opportunity for a Patient Financial Services Representative! This position supports management in the billing and collection of accounts receivable for inpatient and outpatient accounts and/or resolving customer service issues. We seek individuals who understand the revenue cycle and the importance of evaluating and securing all appropriate financial resources for patients to improve reimbursement to the health system. This includes all revenue cycle processes: insurance verification, acquiring prior authorizations, billing, claim follow up, and denial management.
This work from home opportunity is scheduled for Day Shift, 80 hours/2 weeks. Are you interested in benefits? We offer medical, dental, and vision coverage along with PTO and 403B!
Join M Health Fairview, where we're driven to heal, discover, and educate for longer, healthier lives.
Interview Process
We may send you a link to complete a video interview. This is an outstanding way to showcase who you are and why you want to work for us plus we have the ability to share it directly with our leaders!
Responsibilities Job Description
- Understand revenue cycle responsibilities, insurance benefits, insurance verification and billing patient’s insurance timely following all payor policies/guidelines
- Perform timely follow up to ensure maximum reimbursement for services
- Work complex accounts, including insurance denials and appeal when necessary.
- Accept incoming inquiries from patients and insurance companies regarding benefits and billing questions
- Ability to work with and communicate with clinical staff, patients, insurance companies and any others involved in the treatment plan
Qualifications
REQUIRED:
- Three to five years of business office experience (one more more in a hospital or clinic business office setting)
Additional qualifications:
- Experience working Medicare claim follow-up and denials
- Basic computer skills including knowledge of Microsoft Office
- Insurance knowledge, Insurance claims process or business office knowledge
- Knowledge of facility billing including reading payor remittances and accessing payor websites
- Attention to detail
- Medical terminology
- Ability to multi-task
- Ability to multi-task
EEO Statement
EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
