Program Assistant - Community Clinics - Casual

Are you passionate about helping the community?  

Fairview is looking for casual Community Health Program Assistants to join our Community Health and Wellness Hub in St. Paul, MN.

We have multiple positions because our MINI team is growing!  Minnesota Immunization Networking Initiative (MINI) is a community collaborative led by M Health Fairview with over 125 local partners. MINI's mission is to reduce barriers to vaccinations for communities facing health disparities in the greater Twin Cities area. The program's success is due to strong and lasting partnerships with multiple faith-based and grass-roots community organizations. MINI clinics are in community-based settings such as local churches, mosques, schools, community centers, food pantries, and homeless shelters. Influenza, COVID-19, and other vaccinations are provided at no charge to participants ages six months and older.

Over the years, the MINI program has effectively adapted to offer a variety of services in response to community-identified needs. For example, in 2016 MINI began providing free fluoride varnish applications and dental resources to address persistent oral health disparities. In 2020, MINI partnered with Saint Paul Ramsey County Public Health, the Minnesota Department of Health, and more than 50 local community partners to ensure that underserved populations had equitable access to both COVID-19 testing and vaccines. Between January 2021 and December 2022, MINI provided more than 55,000 COVID-19 vaccinations at 996 vaccination events and served as a vaccinator partner for the state's COVID Community Connector's program. Eight-eight percent of individuals served identified as a person of color, and approximately 30 percent were uninsured. Many community members that receive MINI services are recent immigrants, and persons whose preferred language is not English. MINI launched its 17th influenza season in September 2022.

We've had the privilege of receiving many awards and recognitions such as: 

• 2021: Listed as Promising Practice by National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM) for partnering with faith-based organizations and providing convenient vaccine access for communities
• 2021: Presented the MINI model at the Centers for Disease Control National Forum on the Coronavirus Disease 2021 Vaccine Conference
• 2019: Published in Public Health Reports
• 2019: Published in The American Journal of Public Health
• Received the Laura Scott Outstanding Influenza Season Activities Award from the National Adult and Influenza Immunization Summit (two-time recipient 2014-2015 and 2018-2019)
• 2008: Presented MINI model at the White House

Hiring Process

You may be asked to complete a video interview for us.  This is a phenomenal way to showcase who you are and why you want to work for us, plus we have the ability to send to the leaders directly! 

Job Summary:

We are seeking a detail-oriented Program Assistant – Community Clinics to support the use of vaccine management software at community-based vaccination clinics in order to deliver high-level services in the community. The day-to-day responsibilities includes creating vaccine clinic signups, managing patient data, and providing technical support for vaccination events. The role will also require frequent interaction with confidential and protected health data and registries such as the Minnesota Immunization Information Connection (MIIC).

This is a casual position that requires working various weekdays, evenings and weekends. The person will need to be able to travel around the metro area to various vaccination clinics.

Job Expectations:

•  Utilize the Vaccine Management System (VMS) to manage patient data accurately and efficiently at community-based events.
•  Assist in the registration of clients for testing, vaccination, and other services as needed.
•  Assist communities served in navigating the clinic process and provide follow-up support.
• Evaluate and process electronic batches and paper batches of patient data with accuracy.
•  Frequent interaction with confidential and protected health data and registries such as the Minnesota Immunization Information Connection (MIIC).
•  Collaborate effectively with the program coordinator, nurse managers, and community partners to register and set up vaccination clinics.
•  Serve as subject matter expert on VMS and train other staff to use the VMS effectively.
•  Serve as a point of contact with the software vendor team for technical assistance and support.
•  Responsible to perform responsibilities at various Fairview and community sites.
•  Ability to meet casual work requirements. A minimum of 36 clinics per year.
•  Provide other administrative support tasks as assigned by the clinical lead or program manager, including data entry when applicable.

Required

Experience

• Two years of experience in using computer systems for data management, billing, or scheduling.
•  Experience with Microsoft applications including Microsoft Excel, Word, and Teams.
•  Excellent organizational skills.
• Ability to collaborate with various levels of an organization and community.
•  Prior experience working with diverse community partners.
•  Experience training others.
•  Strong attention to detail and previous experience in data processing.
•  Excellent interpersonal and communication skills.
•  Need reliable transportation to attend clinics and meetings at various Fairview and community sites.
•  Flexibility to work weekdays, weekends and/or evenings to meet community clinics.