REMOTE: Senior Application Analyst - Epic Cadence/Referrals

Looking for a role to make a difference in building IT systems to help support the patient experience in hospitals and clinics? M Health Fairview is a hiring a Remote Cadence Sr Application Analyst! This role is focused on supporting IT systems for clinic and hospital scheduling along with building IT systems. This role will provide technical expertise and leadership, including configuring, documenting, testing, modifying and maintaining software applications. Apply specific applications and technology expertise to the specification and design development process. Handle the creation of system and operating documentation. Support all issues that arise within the specific application area. Job functions include configuring applications by translating the business requirements into software specifications.

This is a work from home opportunity on a Day shift schedule. Are you interested in benefits? We offer medical, dental, and vision coverage along with PTO and 403B!

When working at M Health Fairview, we want to support our employees growth, honor their strengths and give them the freedom to feel empowered to make a difference in the lives of others.

• Apply expertise to craft new and existing applications. Configure code, test and fix existing programs. Analyze end user data and business needs to assure user-orientation and efficient program/system performance.
• Proactively initiates and participates in IT workflow definition and monitoring of processes including 1) Incident and Problem Management, 2) IT Service Request and Task Management, 3) Change Control Management and 4) IT Project Management.
• Accurately and efficiently works to provide application workflow and functional analysis, build and configuration, unit and coordinated testing, and plans for transition to application ongoing support. Understands workflows with the objective to meet business needs.
• Unit test all code and programs prior to releasing them to the quality assurance (QA) team to resolve all unit test, identify test cases, and create/mine test data to enable a thorough test of all achievements
• Respond to all inquiries and issues in a timely manner as the developed code/program moves through the testing process and ultimately into production.
• Evaluate and understand dependencies between applications to understand if making a change in one application would have a negative impact in another application. Use knowledge of application(s) to help resolve issues and drive optimal business solutions.
• Maintain up-to-date application knowledge and understanding of how the business uses the applications in their workflows. Partner with the business to gain requirements and goals to drive optimal solutions.
• Evaluate, fix and lead root-cause analysis for production issues and system failures; resolve corrective action and improvements to prevent recurrence. Provide implementation/production support
• Proactively provide domain expertise regarding assigned application(s) to other members of the technology and business teams to ensure quality and minimize impact on other applications and business processes.
• Coach and mentor staff regarding technology, methodologies and standards. Proactively share knowledge and collaborate with IT teams for quick and effective responses to customer needs. Maintain up-to-date business domain knowledge and technical skills in software development technologies and methodologies.
• Pro-actively participates in crafting and implementing improvements to achieve clinical, satisfaction and/or efficiency outcomes.
• Provides ongoing operational system support and resolves raised issues. Interacts with vendors on problem determination, resolution, issue tracking, upgrades and fixes.
• Participates in after-hours support as determined by IT Leadership.
• Patient Centered: Provide services centered on the needs and safety of our patients and care networks.

Required Qualifications:

• Bachelor’s degree or combination of education and related work experience
• 5 years of IT application experience
• Understanding of the Software Development Life-Cycle (SDLC).
• Analytical critical thinking skills for process development or problem resolution.
• Knowledge and expertise of healthcare processes and application system coordination and of database structure and working practice of reporting techniques and tools.
• Epic Cadence

Preferred Qualifications:

• Bachelor’s degree in IT field
• Experience within the Healthcare Industry
• Epic Certifications and experience relative to the role
• Epic Certifications for Epic roles
• 5yrs of build experience within Epic Cadence
• Preferred Certifications: Prelude, Grand Central, Referrals