What are the responsibilities and job description for the Supervisor Outpatient Behavioral Programs position at Fairview Health Services?
We at Fairview Health Services are looking for a dedicated Supervisor of Outpatient Behavioral Programs for our Pediatric Day Therapy Program- St. John's Hospital, Maplewood location. In this role you will function both as a program or site supervisor, as well as an interdisciplinary team member who provides services to our clients within the scope of the psychotherapy practice. Leads the day to day operations, including staffing, scheduling, efficiency, patient experience, performance, and quality assurance. Leads quality improvement initiatives, hires and trains new team members, conducts performance reviews, and provides direct care. Applies evidence-based clinical interventions, facilitates therapy (individual, crisis, and group) and provides education for patients and their families.
This position is approved for 80 hour every two weeks, and is benefit eligible! Some of the benefits we offer at Fairview include medical insurance - as low as $0, dental insurance - also a $0 option, PTO (up to 24 days per year starting), and 403B with up to a 6% employer match; click here to learn more.
Responsibilities Job Description
Supervises staff, including: hiring, orienting, mentor, evaluating and efficiently running performance to ensure delivery of high quality service to clients/customers.
- Provides a welcoming and encouraging environment.
- Establishes effective relationships while promoting and improving employee engagement.
- Clarifies expectations, provides feedback and mentor, and promptly addresses performance gaps.
- Offers and encourages staff development and learning opportunities to meet identified needs
- Provides timely, accurate, and fair performance reviews.
Supervises the day to day operations of assigned program(s)
- Promotes open and effective lines of communication within the work location and with other external sources.
- Problem solves by anticipating program needs, formulating creative responses and strategies, initiating the needed interventions, and following through to resolution.
- Devises processes to learn customers’ needs, adapts services to meet them, and responds to and resolves customer service concerns.
- Develops and supervises new programs to meet customer needs.
Partners with Manager and/or Director to evaluate, develop, and revise clinical systems and to improve clinical efficiency as needed. Monitors and ensures regulatory compliance.
Demonstrates competence in developing a clinically relevant treatment plan. Collaborates with patient and family, and provides input to interdisciplinary team in developing a treatment plan based on age, social and cultural considerations, clinical diagnosis, level of functioning and other relevant needs.
Promotes a culture of evidence based practice by participation in any of, but not limited to, the following activities:
- Utilizes evidence based policies in clinical practice
- Attends and participates in learning opportunities about evidence based practice
- Maintains membership in hospital or unit based practice council/research council
- Completes evidence based practice project (e.g. policy development or clinical initiatives)
- Participates in journal club, journal article critique and circulation
- Completes literature review
- Develops standard/pathway/guideline for patient care
- Gives presentation
Qualifications
- Master’s Degree in Psychology, Social Work, Nursing or closely related field
- 2 years post licensure experience in mental health and/or chemical dependency treatment experience
- LICSW, Licensed Psychologist (LP), Licensed Marriage or Family Therapist (LMFT), or LPCC (Licensed Professional Clinical Counselor (LPCC)
- Basic Life Support Certification
EEO Statement
EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
