Team Coordinator - Roselawn Clinic

M Health Fairview has an immediate opening for a Team Coordinator to join our team at the Roselawn Clinic located in St. Paul, MN. Join M Health Fairview, the largest healthcare system in the state! The M Health Fairview Roselawn Clinic is a growing and collaborative clinic. Our clinic hours are 7AM to 6PM Monday - Thursday and 7AM - 5PM on Fridays, so no evenings, weekends, or holidays! This provides an excellent work life balance!

This is a 1.0 FTE (80 hours per two week pay period) opening.

M Health Fairview offers a competitive benefits package including medical/dental, 401k/403b with employer match, tuition reimbursement, and PTO! For details, please visit our benefits page by clicking here!

As a member of the care team the team coordinator performs quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The team coordinator manages workflow by coordinating and maintaining provider schedules, uses a variety of communication tools and systems to handle medical information requests and updates, communicates normal test results either through the direction of the RN or provider or by following established protocols, and works collaboratively with the assigned unit while handling multiple tasks, interruptions and changes.  As a member of the care team, the team coordinator will maintain complete, timely and accurate documentation for each patient and continually look for opportunities to improve processes and workflow.

Required

Education:

Successful completion of formal medical training program such as MA, HUC, NA, or Medical Secretary, or minimum of 1 year comparable experience in a healthcare setting.

Preferred

Experience:

2 or more years experience in a medical setting 

Bilingual in Karen or Karenni

Additional Requirements:

Excellent public relations, communication, prioritization skills. Proficient telephone and computer skills. Flexible, efficient, ability to embrace change. Knowledge of third party payors preferred. Knowledge of medical terminology and abbreviations preferred.

Demonstrated focus on customer service/patient service with every interaction.  Must be flexible to work various shifts and locations as required.    Ability to work independently, demonstrate critical thinking skills and engage in ongoing process improvement.

Other Skills We Desire:

• Excellent customer service, public relations and communication skills
• Ability to prioritize and work with a fluctuation in workload while working independently
• Ability to adapt to change and engage in ongoing process improvement
• Flexibility to work at other sites is encouraged

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.