Technical Supervisor - Laboratory Services

Overview

Fairview Health Services is looking for a Laboratory Supervisor at M Health Fairview University of Minnesota Medical Center-East Bank for the night shift.  This is a fulltime position, Sunday - Thursday, 11pm-7am  The night staff report to this supervisor, and includes laboratory testing staff working in chemistry, hematology, coagulation, the collection team of laboratory care technicians, and the processing/receiving team.

The University of Minnesota Medical Center Acute Laboratory performs clinical hematology, chemistry, blood gas, coagulation, urinalysis, and blood collection and processing. The East Core Laboratory cares for critical adult inpatients and serves as a central receiving laboratory acting as the hub for the entire MHealth system,  receiving, processing, and testing specimens,  as well as delivering samples to the specialty laboratories located in the Mayo building. The East Core team consists of 165 employees on 3 shifts and operates 24 hours a day, 7 days a week.

Responsibilities/Job Description

The Technical Supervisor has direct responsibilities for the technical operation of a laboratory or a laboratory section. The responsibilities include the supervision of employees in collaboration with laboratory managers and medical directors. The Technical Supervisor assures the provision of accurate testing which best meets the customer expectations in a cost-effective manner.

Job Expectations include:

Provides daily supervision of the laboratory or laboratory section

• Supervises employees in collaboration with laboratory manager/director and medical director.
• Designs and directs workflow within department.
• Provides leadership in team building and conflict management.
• Promotes open and effective lines of communication within the work group, with other hospital/clinic departments, FV hospital entities, FV clinics, medical staff, and external sources.

Assumes responsibility for the technical operations of the lab(s) or lab section(s)

• Supervises overall operation and technical activities of the laboratory.
• Ensures appropriate staffing models
• Directs workflow in the daily operation of a laboratory section and provide direction and problem-solving skills for laboratory functions.
• Oversees the performance of method development research, instrument correlation, and method validation.
• Assures the performance of accurate testing.
• Performs a wide variety of complex diagnostic and therapeutic testing.
• Performs waived, moderate or high complexity testing as defined by CLIA ’88.
• Oversees and/or performs laboratory information systems functions; ensures that change requests are communicated to LIS and that changes are implemented once made.
• Participates in and /or facilitates system standardization teams.

Assumes responsibility for Human resource management:

• Recruits and selects high-quality employees for employment
• Responsible for monitoring the progress of the orientation and training of new and existing employees and students and ensures appropriate documentation is completed.
• Fosters environment that encourages staff engagement
• Encourages professional development
• Provides formal feedback and goal setting as part of written evaluations and conferences.
• Responsible for coaching and corrective action
• Develops learning plans.
• Re-evaluates staff progress toward goals during the year.

Participates in planning and financial management for the lab or lab section

• Assists in planning for future developments including changes in staffing, workload, computer, space, equipment, and staff education.
• Collaborates with the manager in the preparation of the annual operating and capital budgets.
• Assists the manager in resolving budget discrepancies.

Evaluates testing results for accuracy and appropriate intervention

• Acts as a laboratory resource for the correlation of data, based on clinical knowledge, technical expertise, and other condition affecting test results.
• Determines and supervises appropriate action to recheck abnormal, discrepant, or unexpected results
• Directly communicates abnormal and critical results to care giver and obtains information from caregivers to resolve reasons for incongruent results (physiologic or methodologic).

Supervises laboratory activities in Laboratory Quality Assurance, Performance Improvement and Laboratory Compliance Programs

• Supervises the preparation of the lab section for inspection by accrediting agencies and carries out activities to ensure compliance with regulatory and accreditation requirements.
• Develops, implements, or contributes to the development and implementation of quality monitors and performance improvement activities
• Assumes overall responsibility for quality control; serves as resource for QC questions and problems.

Qualifications

Required

Education

• Bachelor’s degree in a chemical, physical, biological science, clinical laboratory science, or medical technology

Experience

• One-year experience with high complexity testing in designated discipline or in area of responsibility

License/Certification/Registration

• Applicant must possess appropriate HHS approved laboratory certification from ASCP, or other certifying agency noted in parentheses:

Labs-Acute Care- MLS, MT (AMT)

Labs-Admin- MLS, MT (AMT)

Labs-AP Clerical- HTL, CT, SCT

Labs-CSC- MLS, MT (AMT)

Labs-Histology- HTL, CT

Labs-Infectious Disease- MLS, MT (AMT)

Labs-Outreach- MLS, MT (AMT)

Labs- Point of Care- MLS, MT (AMT