Outreach and Client Manager - Home Infusion

Job Overview

Do you have a Bachelor's Degree with at least 3 years of sales experience in a clinic/hospital setting? We at MHealth Fairview are looking for you to join our amazing team! This is a 1.0FTE (80 hours/2 weeks) on the day shift! Fairview offers a competitive benefits package such as medical, HSA, dental insurance, vision insurance, 403b, PTO, Shift Differentials, health & wellbeing resources, and more!

This role will be the face of the new Home Infusion Consulting business. This individual will engage local/regional/national home infusion clinics/providers to promote and generate demand for consultant services. They will be responsible for identifying target clinics/hospitals/provider groups and prioritizing efforts in order to maximize business growth.

• Responsible for sales activities directly to the customer. Activities include Face-to-face and remote sales to new customers and cross/up/repeat sales to existing customers. Assessing customer needs and suggesting appropriate products, services, and/or solutions. Developing and delivering sales bids/proposals/presentations and conducting product demonstrations
• Business development activities, including the development of alliance/channel/network partnerships. Pricing research and strategy
• Present to and navigate C-Suite
• Present and display at national conferences
• Manage activity, provide information about health system services and providers, utilizing various reporting tools and resources within MHealth Fairview
• Responsible for the strategic implementation, management and reporting of an annual service/sales plan based on identified service lines, markets, initiatives and projects
• Represent the organization at community engagement and marketing events
• Provide account management services to clients engaged in consulting agreements with FPS. Ensure ongoing positive client relationship to support profitable business division and success in meeting client expectations:

• Manage day-to-day client interaction through appropriate verbal and written communication; establish, document and manage client expectations; build a knowledge base of client business, organization and objectives.
• Facilitate team and client meetings effectively; conduct regular status meetings; keep teams well informed of changes within the organization and general corporate news; effectively communicate relevant information to superiors; deliver engaging, informative, well-organized presentations; resolve and/or escalate issues in a timely fashion; Communicate difficult/sensitive information tactfully
• Identify business development and \"add-on\" revenue opportunities; lead proposal efforts including scope and assessments
• Provide project management to clients that foster development of strategic initiatives identified in the client-specific statement of work:
• Manage projects to ensure success including Implement and direct the work plan with project team or participants; Oversee team assignments; Identify, communicate, track and resolve issues; Adjust schedule as necessary; Effectively coordinate activities and communication with identified team members and key stakeholders Identify resources needed for planning and implementation
• Manage costs during planning and ensure efficient use of resources; Resolve resource conflicts – rearrange tasks, substitute resources, obtain additional help; Track resource performance to make sure project goals are met
• Understand basic revenue models, P/L, and cost-to-completion projections and make decisions; accordingly, understand pricing models and billing procedures; ensure legal documents are executed
  

Required

Education

Bachelor’s Degree in Health Care or related field.

Experience

3 years of sales experience in clinics, hospitals, provider offices or similar settings

License/Certification/Registration

Not applicable/required

Preferred

Education

Advanced Degree

Experience

5-7 years of experience selling services relevant to providers of interest

1-2 years of home infusion experience

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical.

EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status