Partial Hospitalization Program Intake Coordinator

Fairview Range is hiring an Partial Hospitalization Program Intake Coordinator for our Behavorial Health department in Hibbing, MN.

As an Intake Coordinator you will be responsible for maintaining the daily flow of patients within Behavioral Health service lines at Fairview Range, including coordinating the intake and referral process and assisting with discharge needs to the patients. The Intake Coordinator will primarily work with patients in the Partial Hospitalization Program but will serve as the main point of contact for patients in all BH service lines regarding coordination of services/appointments, referrals, and general service questions. This position will help streamline the process for patients within our Behavioral Health Service Lines under the direction and supervision of the Behavioral Health Director and Behavioral Health Service Line Social Worker Supervisor.

Schedule: This position will work 80 hours per two weeks. The shift length will be 8-hours on the day shift. Weekends: None

Benefits: This position is eligible for benefits such as medical, dental, vision, and so much more!

Internal posting through: 2/22/25 

About Fairview Range

Fairview Range is an affiliate of M Health Fairview, a partnership of Fairview Health Services, the University of Minnesota, and M Physicians. Together, we offer access to breakthrough medical research and specialty expertise as part of a continuum of care that reaches all ages and health needs. The most comprehensive health care network in northeastern Minnesota, Fairview Range includes Fairview Range Medical Center, Fairview Mesaba Clinics (with locations in Hibbing, Nashwauk, and Mountain Iron), Fairview Range Home Care and Hospice, and Fairview Transportation Services.

Apply today to join our 34,000 employees and 5,000 system providers working to build lasting relationships with the people we serve: our patients, our communities, and each other. 

As an Intake Coordinator, you will be responsible for:

• Coordinating and facilitating inquiry calls: Handle all inquiries regarding the Fairview Range BH service line programs.
• Managing referral information: Collaborate with the PHP clinical team to coordinate all referral details.
• Scheduling patients: Organize all patient appointments for the PHP program.
• Managing patient and professional contacts: Handle reminder calls, service referrals, faxing releases, and discharge paperwork.
• Completing the client intake process: Oversee the intake process for the Fairview Range Behavioral Health service line.
• Consulting on unique referrals: Work with appropriate resources to address unique referrals or insurance/authorization discrepancies.
• Monitoring schedules: Ensure optimal productivity by overseeing patient care providers' schedules.
• Performing Referral Specialist tasks: Carry out Referral Specialist duties as needed for the Behavioral Health service line.

Required Qualifications

• High school diploma or GED.
• Prior experience in a secretarial, receptionist, or coordination role.
• BCS certification current or obtain within 3 months of employment and maintains certification.
• BLS current or obtain within 6 months of employment and maintains certification.

 Preferred Qualifications

• Completion of Administrative Assistant program for secretary/receptionist.
• Experience working with scheduling behavioral health patients and providers.

Keywords:  Intake Coordinator, Behavorial Health

Compensation: $20.51 - 29.74 / Hourly  

Fairview Range offers a generous benefits package, including but not limited to medical, dental, vision, PTO, tuition reimbursement, retirement and more! Please follow this link for additional information. Fairview Range-NonContract Employees Benefit Summary

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract.

Salary : $21 - $30