Law Firm Receptionist

Fairway Law Group is a thriving and growing law firm with offices in Deerfield Beach and Orlando, Florida. Our firm's mission is to provide the best possible experience for clients who are going through the difficulties of life.

This job will be 40 hours per week, Monday through Friday from 8:00am to 5:00pm or 9:00am to 5:00pm. You will have a one-hour lunch break and two (2) paid 15 minute breaks. This position is not flexible on the start or end times, and breaks will be scheduled to ensure phone coverage. This position is in-office and is not eligible for work-from-home.

Your job duties will include:

• Work at the front desk and greet clients who come into the office, making clients feel respected and cared for;
• Handle all incoming phone calls as the first point of contact on behalf of the firm;
• Communicate with potential clients to obtain basic information as the first step of an intake process;
• Communicate with existing clients and determine whether their issue is something that you can handle yourself, or if the client needs to speak with the appropriate paralegal/attorney;
• Take accurate messages from callers and forward such messages to the appropriate department;
• Monitor email inboxes and forward emails to the appropriate attorney/department;
• Monitor other software/firm technology and take appropriate actions to respond to messages/inquires;
• Use the firm's technology to schedule potential clients and existing clients to speak with the appropriate team member;
• Place outbound phone calls as directed by the legal staff to check in on clients and potential clients;

Fairway Law Group takes great pride in its employees and team members. Because of this, we are looking for an exceptional candidate with a can-do attitude. In return, you will be given meaningful work, will be treated with respect by the other employees and attorneys at the firm, and will enjoy a laid back working environment. Our office atmosphere is relaxed and casual and we treat our employees how we would expect to be treated.

Although previous experience in a law firm, medical practice, or other client-facing business is preferred, we are much more interested in hiring a candidate with an energetic and positive attitude. As you will be the first line of communication with potential and current clients, attitude, problem solving ability, and the ability to perform your job functions will be much more important than your previous experience.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Deerfield Beach, FL 33441: Relocate before starting work (Required)

Job-related location requirement:

• Candidates must be within a 25-mile radius.

Work Location: In person

Salary : $20