Regional Property Management Director

TITLE: Executive Regional Property Management Director

COMPANY: Fairway Management, a subsidiary of JES Holdings, LLC

LOCATION: This position will oversee over 100 properties in our Missouri Region which also includes, OK, TX and NE.

SCHEDULE: This role has flexibility to work from home, however 10-15% travel (some overnight) within the region is required!

REQUIRENENTS: Only candidates living in this region will be considered. This position does not offer relocation. LIHTC and large portfolio oversight is required.

Company Overview:

At JES Holdings, our company's mission is to develop, build, and manage quality affordable housing, where our families would be proud to live.

A key division of JES Holdings, Fairway Management (FWM), is responsible for the management, upkeep, and day to day operations of more than 230 apartment communities and single-family rental subdivisions in the affordable housing market. FWM's team works together to provide exceptional service to our clients and communities. We are driven by our core values of entrepreneurship, integrity, accountability, and our mission to serve our communities.

If this opportunity excites you then we encourage you to apply to join us in our mission to provide quality housing where our families would be proud to live.

Job Summary:

Provide leadership, guidance and oversight of the Regional Manager Team covering a designated portfolio. The Regional Director is responsible for supporting and executing the company’s objectives by ensuring financial, operating and compliance standards are met in the Region.

Essential Duties & Responsibilities:

• Ensure that FWM goals are communicated properly, with all employees being fully engaged and interests aligned with goals. Regularly meet with Regional Manager team to set direction and priorities.
• Review and recommend changes to the operation structure to increase the efficiency, effectiveness, and profitability of the organization.
• Ensure all FWM approved training programs, practices, procedures, and policies are being effectively executed throughout the Regions; propose and develop new procedures, practices and initiatives with the approval of VP of Operations.
• Work with owners to identify long term goals and objectives. Be responsive to owners needs, goals and objectives
• Coordinate Regional Operations with HR, IT, Accounting, Leasing and CIG.
• Monitor achievement of properties in the region against financial objectives. Work with Regional Managers to correct unfavorable variances and improve NOI.
• Manage annual budget preparation process with Regional Manager team; ensure regional portfolios meet expectations.
• Manage Capital improvement presentation.
• Coordinate departments during operational set up of new properties, initiate functional Kickoff Meetings, act as Regional Coordinator with Development and Construction on new projects.
• Represent the Regionals as necessary in meetings and interactions with other Departments.
• Works with Construction and Development on design and functionality of new projects, communicate and coordinate with VP of Operations.
• Develop relationships with state agencies and stay on top of any agency changes then making adjustments to internal policies as needed. Work directly with State agencies on training opportunities.
• Work closely with Compliance team to ensure compliance standards are being met.
• Assess company morale and work closely with HR and VP of Operations to develop and implement programs to increase engagement.
• Provide mentoring, leadership, training, and development to the Regional Manager team to ensure optimum productivity, responsible for recruiting for the Regional Manager position and performance management of the Regional Managers.
• Work directly with Compliance Specialist/Director of Compliance to ensure SOP is maintained and updated as needed with current information following all IRS and State Agency guidelines. Plan and organize the roll out to the field.
• Assume other responsibilities as assigned by the Director of Operations

Essential Skills/Abilities/Proven Experience:

• LIHTC & Affordable Housing Compliance
  • In-depth knowledge of LIHTC regulations, HUD guidelines, and Fair Housing laws. Experience with state housing finance agencies, audits, and recertifications. Understanding of income limits, compliance reporting, and lease-up requirements. Ability to ensure property files and operations meet regulatory standards.
    
• Financial & Asset Management
  • Strong budgeting, financial reporting, and cost-control experience. Ability to analyze property financials, NOI, and occupancy trends. Experience in rent structuring, subsidy management, and tax credit compliance. Oversight of capital expenditures and property maintenance budgets.
• Leadership & Team Development
  • Ability to lead and mentor Regional/Property Managers. Strong team-building, conflict resolution, and performance management skills. Experience in staff training on LIHTC compliance and property operations. Capacity to recruit, retain, and develop top talent in the affordable housing industry.
• Operational Efficiency & Process Improvement
  • Ability to streamline property operations for efficiency and compliance. Experience in lease-up management, resident retention, and tenant relations. Strong understanding of maintenance protocols and capital project planning. Use of property management software (RealPage) for reporting and tracking.
• Strategic Planning & Growth Management
  • Experience in expanding portfolios, acquisitions, and property development. Ability to identify market trends, risks, and opportunities in affordable housing. Collaboration with investors, syndicators, and government agencies. Strong decision-making skills to drive operational success.
• Stakeholder & Community Engagement
  • Effective communication with owners, investors, and housing agencies. Ability to advocate for residents while ensuring financial and operational success. Experience in community relations, resident programs, and social impact initiatives.
• Crisis Management & Problem-Solving
  • Ability to handle evictions, compliance violations, and legal disputes. Strong decision-making under pressure in emergencies. Capacity to navigate challenges like funding cuts, regulatory changes, or economic downturns.
• Strong Communication & Reporting Skills
  • Ability to present financial and operational reports to executives. Clear and concise communication with teams, agencies, and stakeholders. Experience in policy writing, compliance documentation, and audit preparation. An Executive Regional Director in LIHTC Property Management must be a strong leader, compliance expert, and financial strategist who can ensure operational excellence while maintaining compliance with affordable housing regulations. Balancing financial goals with resident needs is key to long-term success.

Minimum Qualifications:

• College degree in Business or related field preferred, but will consider commensurate experience
• Property Management experience within LIHTC Affordable Housing is required.
• Minimum of 5 years direct supervisory experience managing a team of 10 reports.
• Minimum of 8 years progressive property management experience up to the Regional Manager level or beyond.
• Minimum 5 years experience in LIHTC compliance
• Advanced knowledge of all affordable program types
• Advanced knowledge of all aspects of property management
• Knowledge of financial reports of budgeting and expense control
• Ability to work well independently and with others
• Excellent verbal and written communication skills
• Ability for 10-15% travel

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