Human Resources Administrative Generalist (Bilingual)

FAIT DISTRIBUTION SUMMARY

Fait Distribution is a family-owned and operated wholesale contact lens distributor and buying group. We pride ourselves in projecting a professional image to our customers that is both confident and enthusiastic. Our commitment to exceeding customer expectations and creating long lasting relationships is driven by our dedicated Associates.  Being part of a family-owned company like Fait Distribution is something special. We’re a close-knit company where Associates are valued and truly drive and make an impact on our success. There are always exciting and new opportunities for you to advance your career and grow within our company.  At Fait Distribution you will find a supportive and fast-paced environment with a fun work culture. We trust you will find employment here challenging, yet highly rewarding.  

QUALIFICATIONS/ABILITIES:

•  Bachelor’s Degree in Human Resources or relevant experience in business-related field. 
• 3 years of experience working in an HR Generalist Capacity or other similar HR-related role.  
• HR certification (e.g., PHR, SHRM-CP) is a plus.
• Proficiency with Microsoft Office Suite and HRIS systems.
• Demonstrates integrity, especially when dealing with highly confidential information.
• Ability to adapt to changing organizational and operational needs; ability to lead people through change.
• Excellent communication and interpersonal skills; Able to maintain composure under pressure and in dealing with emotional or confrontational circumstances.
• Excellent verbal and written communication skills.
• Aptitude and desire to continue learning the ever changing legal requirements.

RESPONSIBILITIES – HOW THIS POSITION SUPPORTS THE VISION include the following, but are not limited to:

•  Prepare onboarding documents, such as initial bios, training schedules, etc.  as directed by the Director of HR or appointed trainers.
•  Assist in preparing for benefit presentations, monthly for newly eligible associates, as well as assisting  with pulling reports for the annual renewal process.
•   Assist employees with benefits enrollment, changes, and questions. 
•   Support payroll processing by verifying timekeeping records and resolving discrepancies. 
•  Coordinate leave management, including FMLA, PTO, and other time-off requests.
• Preparation of human resource spreadsheets and reports such as attendance, new hire, turnover reports, etc..
• Assist in supportive efforts for recruiting activities including yet not limited to; job postings, sourcing, interviewing, pre-employment screenings, reference checks, new hire reporting, new hire paperwork, associate orientation, and training.
  Assist with community and school outreach programs, job fairs, and job postings.
•  Provide a positive, approachable high-performance culture that emphasizes ongoing development of a superior workforce.
•  Assist managers in addressing any issues or concerns that are identified in a timely and professional manner. Resolve workplace conflicts, ensuring a positive work environment. Escalate issues as needed. Record all communications.
•  Develop and implement employee engagement initiatives and recognition programs.
•  Support the performance review process, including goal setting and feedback sessions. 
•  Identify employee training needs and coordinate professional development programs. 
• Support policy development and documentation.
• Maintain accurate associate information through saving documents to the personnel records, and HR files. Processes associate data in the Human Resource Information System (HRIS).
• Assist in payroll processing and ensure accurate employee compensation.
•  Provide complete support to the Director of Human Resources, HR Staff or other Leadership Team members if needed. Provide full support of management decisions. 
• Perform clerical tasks, such as copying, printing, scanning, shredding, faxing, filing, processing mail, etc.
• Prepare e-mails, letters, or meeting minutes based on HR directive.
• Work directly with management and supervisors to effectively promote positive employee relations.
  Ensures compliance with state and federal laws through efficient administration of company HR policies, procedures, programs and initiatives. Upholds confidentiality to the highest degree.
•  Complete special projects and miscellaneous assignments as required.

INDICATORS OF PERFORMANCE

•  Timely communications.   
•  Harmony within each functional team.
•  Positive perception of support from internal customers.
•  Record all communications and recap directly to those involved in a timely manner.
•  Ensure documents are organized in a fashion easily accessible to HR.
•   Accurately

IMPROVING THE SYSTEM

All FAIT Associates are responsible for documenting and fixing problems within the system. In addition, this role is responsible for improvement project participation, planning, communicating and implementing solutions where possible.

PERSONAL IMPROVEMENT

Fait will provide resources and support, relevant to the position, for education and training as needed.  It is the Associate’s responsibility to seek approval, schedule and participate in education and/or training that will prepare him/her for present and future needs. A post training recap may be required.