What are the responsibilities and job description for the Customer Service & Lead Support Specialist position at FAITHWORKS TOTAL GROUNDS MAINTENANC?
Job Description
Job Description
Benefits :
- 401(k) matching
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Join Our Growing Team at Faithworks Total Ground Maintenance, LLC!
Are you looking for more than just a job? Do you want to be part of a family-owned business where your contributions truly matter? At Faithworks Total Ground Maintenance, LLC, were not just a team but a family. We take pride in delivering top-quality service while creating a positive and supportive work environment.
As a Customer Service & Lead Support Specialist, youll play a key role in helping our business grow while supporting our team and customers. If youre organized, detail-oriented and love working with people, we want to hear from you!
Why Join Us?
Small Business, Big Opportunities Be part of a growing company where your work has a real impact.
Team-Oriented Culture We work together and support each other like family.
Career Growth Start part-time with opportunities for full-time advancement.
Meaningful Work Help us deliver outstanding service to our customers and community.
What You'll Do :
Customer Support : Answer phones, respond to inquiries and provide excellent customer service.
Lead Support : Assist with small leads, follow up with potential clients, and track inquiries.
Scheduling Assistance : Help coordinate appointments and ensure efficient operations.
Bid & Proposal Support : Attend pre-bid meetings and help with larger bid preparations.
Office Administration : Maintain Excel spreadsheets, update records, and assist with onboarding new employees.
Be a Team Player : Work alongside our leadership team to help improve processes and support business growth.
What Were Looking For :
A Go-Getter You take initiative, solve problems, and get things done.
Customer-focused You genuinely care about people and provide outstanding service.
Organized & Detail-Oriented You keep things running smoothly with attention to detail.
A Strong Communicator Youre comfortable talking with customers and working with a team.
Tech-Savvy Familiarity with Microsoft Office (Excel, Word), CRM systems, and email is a plus.
The Details :
Part-Time to Start (M-F, 9 am to 3 pm)
Work Directly with Leadership & Sales Team
Opportunities for Growth Based on Performance
Are You Ready to Grow with Us? Apply today and be part of a business that values YOU!
Click Apply Now to Submit Your Resume!
