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Operation Supervisor

Falcon Logistics
Walnut, CA Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/13/2025

Core Required Skills and Competencies :

  • Multilingual is a plus
  • Strong customer service and communication skills by email and phone.
  • High proficiency in Microsoft Office including Outlook, Word, and Excel.
  • The ability to learn quickly and work efficiently as productivity goals must be met.
  • Good organizational skills as this position requires working with multiple departments and following up with clients and other related parties.
  • Proficient in CRM is a plus

Position Responsibilities :

  • Supervise and manage the local operation team.
  • Provide leadership, manage and improve the company's operational service quality.
  • Develop and implement strategic operational and business plans.
  • Negotiate rates and build relationships with the vendors.
  • Constant operational development while achieving monthly and yearly department targets.
  • Consistent quarterly review of team members' performance.
  • Account maintenance and communication with overseas offices to ensure international and customer expectations are met.
  • Team player with a positive attitude, individual initiative and good communication skills is a must.
  • Assure teams compliance with Falcon Logistics Global given procedures and processes.

    • Job Features

    Job Category

  • Operation

    • Minimum NVOCC / Freight Forwarding Operation Experience

  • 5 years or above

    • Minimum Logistics Field Experience

  • 3 years or above

    • Education Requirement

  • High School Graduate / Bachelor's Degree Preferred

    • Residency Status

  • Must have SSN and legal status to work in USA (not accepting OPT at this time)

    • Base Salary

  • 4000 - $5000 / Month (Subject to past experience, working history, and performance, negotiable)

    • Bonus

  • Yearly Bonus and Project Bonus available (Subject to performance)

    • Employee Benefits

  • Medical / Dental / Vision Insurance, PTO & Sick Leaves available after 3 months probationary period

    • Salary : $4,000 - $5,000

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