What are the responsibilities and job description for the Data Center Operations Technician position at Falken?
Job Description Job Description Description : Data Center Operations (DCO) Technicians troubleshoot and solve a range of data center infrastructure issues including, but not limited to : hardware, fiber, networking, and related problems.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS / SCI security clearance with polygraphKey job responsibilitiesDCO Technicians will be required to engage in physical data center activities. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.These Activities Include The FollowingLifting and moving material up to 49 pounds eachWorking in cramped and / or elevated locationsBending, lifting, stretching, and reachingStanding and walking for up to 8 hours a dayAscending and descending ladders, stairs, and gangways safely and without limitationWork in a noisy environmentWork shifts longer than 8 hours to support 24 / 7 operations (covering both night and day shifts).A day in the liTaking ownership of technical issues and engaging other teams when needed to drive resolutionShow a strong aptitude for troubleshooting and problem solvingSolve problems at their root and step back to understand the broader contextMaintain service level agreements through the implementation of proactive issue detection and reportingAre biased to act in the absence of direction or supportImprove effectiveness through process innovationThis position will fill an opening at one of multiple separate sites. This position may shift work that will include days / nights / weekends / holidays.Requirements : Basic QualificationsCurrent, active US Government Security Clearance of TS / SCI with PolygraphAssociate's degree in IT-related field or equivalent professional or military experience2 years of experience with server hardware1 years of experience with UNIX / Linux operating systemsActive Security certification or ability to obtain one within 90 days of start.Preferred QualificationsBachelor's degree in an IT-related field or equivalent professional or military experienceHands-on experience with one or more of the following hardware platforms (e.g. Dell, HP) is a plus.Networking experience with CCNA and / or Network certifications is a plus.Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).