What are the responsibilities and job description for the Front Desk Receptionist position at Falls Family Dental in North Raleigh, NC?
Job Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. This role is essential in creating a welcoming environment for our clients and visitors while efficiently managing administrative tasks. The ideal candidate will possess excellent customer service skills, be proficient in various software applications, and have a keen attention to detail.
Duties
- Greet and assist clients and visitors in a professional manner.
- Manage incoming calls, emails, and correspondence, ensuring timely responses.
- Schedule appointments and maintain the calendar for the office.
- Perform clerical duties including filing, data entry, and maintaining records.
- Utilize Google Suite for document creation and management.
- Process payments and manage billing inquiries using QuickBooks.
- Proofread documents for accuracy and clarity before distribution.
- Provide support to medical staff as needed, including handling patient inquiries (experience as a Medical Receptionist is a plus).
- Maintain a clean and organized front desk area to enhance the client experience.
Requirements
- Proven experience as a receptionist or in a similar administrative role.
- Proficient in computer skills, particularly with Google Suite and QuickBooks.
- Strong customer service orientation with excellent communication skills.
- Bilingual candidates are highly preferred to assist diverse clientele.
- Ability to type efficiently with high accuracy.
- Strong time management skills to prioritize tasks effectively.
- Attention to detail with strong proofreading abilities.
- A positive attitude and ability to work well under pressure in a fast-paced environment.
Join our team as a Front Desk Receptionist where your contributions will be valued, and you will play an integral role in our operations!
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 34 – 40 per week
Schedule:
- 8 hour shift
Work Location: In person
Salary : $16 - $19