What are the responsibilities and job description for the Treatment Coordinator position at Falls Lake Dental - Weston Family Dental?
About us
Falls Lake Dental, Raleigh NC & Weston Family Dental, Cary NC are both private single doctor dental practices. We focus on providing the best dental care to our patients in a high tech environment. Currently we provide dental care at each location on the following days below. The team is same for each office and we are at each location on set days. Candidates applying for this position will be working at both locations on those days.
Falls Lake Dental - M, TH, Fri
Weston Family Dental - Tues, Wed
Our work environment includes:
- Modern office setting
- Effeciency
- Fully Digital
- Patient focused and oriented
- Modern Technology to provide the latest and greatest in Dental Treatment.
Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule appointments and manage the treatment calendar
- Answer phone calls and address patient inquiries or concerns
- Maintain accurate and up-to-date patient records in the electronic medical records system (Open Dental, Xray Vision. )
- Coordinate with insurance providers to verify coverage and process claims
- Assist with Dental administrative support tasks as needed
- Review Patient Treatment plans and insurance coverage.
Experience:
- Previous experience as a dental receptionist is preferred
- Familiarity with phone systems and handling high call volumes
- Proficiency in using electronic medical records systems (Open Dental)
- Knowledge of Dental terminology and procedures
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
Hours - M-TH 8:00 am - 5:00 pm. Fri - 8:00 am - 2:00 pm.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
If you are looking for an opportunity to join a dynamic team, patient centered, High tech dental care environment, we encourage you to apply. We offer competitive compensation and benefits packages, including medical reinbursement and paid time off.
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Expected hours: 32 – 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
- No weekends
Experience:
- Open Dental: 2 years (Preferred)
- Dental receptionist: 2 years (Required)
- Dental Insurance verification: 2 years (Required)
Ability to Commute:
- Raleigh, NC 27615 (Preferred)
Work Location: In person
Salary : $21 - $25