Maintenance Supervisor

FAM Residential Inc. is a national leader in multi-family housing. Our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates.

The Maintenance Supervisor is responsible for the overall maintenance management of their designated apartment community. This individual is focused on the overall performance and maintenance of their assigned community, ensuring each service team member is managed and the residents therein are satisfied with their apartment home and its condition. Additionally, the position requires representation of FAM Residential Inc. through the delivery of exceptional customer service for our residents and potential future residents while overseeing the day-to-day operations of the community, apartment homes, vendor relationships, expense management and occupancy.

ESSENTIAL JOB DUTIES :

• Prepares all market-ready apartments, which may include painting, carpet cleaning / repair, general repairs, and housekeeping to ensure a quality product to our residents.
• Completes resident service request in a timely manner.
• Has knowledge of various maintenance functions including and not limited to plumbing, pool maintenance, air conditioning, heating, general carpentry skills, appliance, electrical, painting, caulking, snow removal, scheduling, and life safety issues.
• Maintains grounds, pools / hot tubs, common areas, and dog parks to keep them clean, free of trash, debris, and other safety issues.
• Performs on-call emergency procedures as required.
• Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damages, and common area needs to the manager.
• Schedules and performs preventative maintenance and records such activities.
• Is knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
• Attends and participates in training programs as required by FAM Residential Inc. and local city and state jurisdictions.
• Provide superior customer service and always represent the company in a professional manner.

COMPETENCIES :

IMPORTANT EDUCATION

Important Experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and / or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 10 % of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 100 pounds occasionally, and / or up to 100 pounds frequently, and / or up to 100 pounds of force constantly to lift, carry, push, pull, or move objects.

Additional Functions and Responsibilities :

Core Competencies :

Self-Knowledge-Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings; looks forward to balanced ( 's and -'s) performance reviews and career decisions.

FAM Residential Inc. is an Equal Opportunity Employer, and as such, we recognize our responsibility to embrace and promote Diversity, Equity, and Inclusion (DEI) throughout all aspects and levels of our organization including talent recruiting and retention, training, workplace culture, and community engagement.

FAM Residential Inc. is an equal employment opportunity employer. Our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age, disability, pregnancy, military / veteran status, marital status, genetic information, gender identity, sexual orientation or any other basis protected by applicable federal, state, or local laws. BPI also prohibits harassment of applicants or employees based on any of these protected categories. It is our policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.

Note to Applicants : Smoking is not prohibited in all indoor areas of FAM Residential Inc. properties unless designated smoking areas have been established by a particular location in accordance with applicable state and local law.