Medical Assistant (Front/Back Office)

Families Together of Orange County has immediate needs for Medical Assistants in Tustin and Fountain Valley for the following positions: Medical Assistant (Mobile Unit) and Medical Assistant (Front Office). 

Job Title: Medical Assistant (Mobile Unit)

Salary:          $ 21-$27 per hour

Location:      Tustin 

Openings:    1) Position available 

Position Purpose: To assist mobile unit providers with patient care and perform medical assistant duties as needed onboard the mobile units and in the field.

Core Duties and responsibilities, include but are not limited to:

• Perform front office duties; Patient intake including: Patient registration, check in, check out, insurance verification, obtaining consent form signatures, collecting patient surveys, collecting co-pays, processing sliding fee-scale applications, processing CHDP applications. Verifies, collects, and logs patient demographics, medical history, allergies, medication usage, and chief compliant into the electronic health record system.
• Perform quality vital collection and entering the values in the EHR system,
• Perform “back office” or clinical duties such as: Blood draws, immunizations, injections, wound care procedures, urine test, blood glucose test, A1C test, Cholesterol test, Flu swabs, strep test swabs and EKG.
• Provide quality customer service in the process to all patients.
• Review patients’ chief complaint and prepares a medical chart for medical providers to use during a visit.
• Order on-site testing, labs, immunizations, referrals, authorizations, and procedures per provider’s order.
• Secure patient information and maintains patient confidentiality by completing and safeguarding medical records and other patient information according privacy policies and HIPAA standards.
• Maintains a safe, secure, and healthy work environment.
• Follow standards and procedures outlined in the employee manual.
• Keep inventory of all supplies onboard the unit and re-stock the units as needed.
• Keep equipment operational by following instructions; troubleshooting breakdowns and informing the manager about any issues with the onboard equipment and assist in repairs.
• Maintain impeccable attendance and follow employee guidelines fully.
• Report to off site location for work as needed. (Be available to travel for work)
• Be available to work weekends and/or extended hours in order to complete duties as assigned.
• All other duties as assigned

Qualifications: 

•    Completion of a certified Medical Assistant training program.
•    CPR Certification
•    Phlebotomy Certification (preferred)
•    Must have at least 1 year of experience as a Medical Assistant in a clinic setting.
•    Bilingual: Spanish (Required)

Job Title: Medical Assistant (Front Office)

Salary:          $ 21-$27 per hour

Location:       Fountain Valley

Openings:    1) Position available

Position Purpose: The Medical Front Desk position must have outstanding customer service skills and be able to adapt to working with a variety of individuals from the surrounding community. The primary job function is to provide high-quality customer service to our members while demonstrating the organizations core values.

Core Duties and responsibilities, include but are not limited to:

1. Verifies patient information by interviewing the patient, recording medical history, and confirming the purpose of the visit.
2. Prepares patients for examination by taking blood pressure, weight, and temperature; reports patient history summary.
3. Performs on-site testing and procedures per physician’s order.
4. Secures patient information and maintains patient confidentiality by completing and safeguarding medical records and other patient information.
5. Accurately records patient information, measurement data, procedure documentation and test results in electronic medical record, securing workstation when finished.
6. Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
7. Keeps supplies ready by inventorying stock, placing orders, verifying receipt.
8. Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; and calling for repairs.
9. Participates in quality management program.
10. Performs Front Office procedures to schedule, check-in, and process patients.
11. Performs Start of Day and End of Day procedures as assigned.

Qualifications, Education and Training:

• Must have a high energy/enthusiastic personality
• Must be computer literate
• Willing to work some Saturdays 
• 1 year of Medical/healthcare office receptionist experience required
• Bilingual Spanish (Required)

Work Schedule:

• General work hours are Monday to Friday 9 a.m. to 6 p.m., however, start times will vary, depending on organizational, staffing, community, and patient needs.
• Work schedules are subject to change based on organizational, staffing, community, and patient needs. As such, FTOC may need to modify work schedules to meet such needs.
• Saturday work schedules will also be affected or implemented due to organizational, staffing, community, and patient needs as FTOC continues to grow and expand work days and hours.
• Overtime may also occur due to organizational, staffing, community, and patient needs.

Families Together of Orange County (FTOC) is proud to be an equal opportunity employer.  FTOC does not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

Salary : $21 - $27