What are the responsibilities and job description for the Client Registration/Benefit Verification Clerk position at Family Access Center?
Job Description:
Family Access Center is hiring a full-time Client Registration/Benefit Verification Clerk in our Sioux City, IA office. To ensure coordination with clients, insurance companies, service providers, precertification processes, requirements, and guidance to all areas of the company to advance the organization’s mission and objective.
Requirements:
High School Diploma required. An associate’s degree in medical Billing/Coding is preferred.
Responsibilities:
- Coordinate client scheduled appointments, and perform clerical duties related to client referrals, transfers, admissions, and discharges.
- Ensure complete and accurate input of client demographic, insurance/benefit, and provider information into electronic health records.
- Responsible for clerical and administrative support including registration of clients and benefit eligibility.
- Obtains, enters and processes client demographic and insurance information necessary to register a client for services.
- Work closely with Medicaid and insurance companies to ensure all authorizations are in place and client information is updated annually to ensure timely reimbursements.
- Determines client eligibility for third-party resources.
- Initiates service authorizations as required.
- Works proactively with supervisory staff to develop strategies for resolution of claim-related issues and system issues.
- Performs a variety of support duties that facilitate the work of service providers.
Minimum knowledge, skills, and essential functions requirements:
- Exemplify and adhere to the organization's values of respect, integrity, service, and empowerment.
- Promote team concept and collaboration throughout the organization and in relationships with community partners and referral sources.
- Knowledgeable of FAC policy and practices.
- Follow the NASW Code of Ethics. Models and promotes professional behavior continuously.
- Knowledgeable about the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Public Law 104-19, and follow these processes and procedures.
- Excellent social interaction/communication skills.
- Strong organizational and multi-tasking skills.
- Computer experience relevant to the duties of the position including Excel, Word, and Outlook.
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
- Ability to work effectively both independently and as a team.
- Work on special projects and other duties as assigned.
Benefits:
- 8 Paid Holidays each year
- Mileage/Travel $0.62 a mile
- Health insurance
- Dental Insurance
- Life Insurance
- 401(k)
- 401(k) matching
- Paid time off
- Holiday Pay
- Sick Time/Leave
- Tuition reimbursement
- Referral program
- Other
Job Type: Full-time
Work Location: Sioux City, IA
Payrate: $16.00-$18.00 per hr.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: No more than 40 per week
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $16 - $18
