What are the responsibilities and job description for the Client Services Representative (medical front office) position at Family Doctors Medical Center?
Job Summary
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and welcome visitors in a professional manner, ensuring a positive first impression.
- Answer phone calls promptly and direct them to the appropriate personnel or department.
- Manage appointment scheduling and calendar management for staff members.
- Perform data entry tasks accurately, maintaining up-to-date records.
- Handle clerical duties such as filing, photocopying, and organizing documents.
- Provide customer support by addressing inquiries and resolving issues effectively.
- Maintain cleanliness and organization of the front desk area.
- Assist with various administrative tasks as needed, acting as a personal assistant to management.
Requirements
- Proven experience in a customer service role; experience as a medical receptionist is a plus.
- Proficient in using computerized systems for data entry and appointment scheduling.
- Strong organizational skills with the ability to manage multiple priorities effectively.
- Excellent verbal and written communication skills.
- Familiarity with clerical duties and front desk operations.
- Ability to work independently as well as part of a team.
- A positive attitude with a commitment to providing outstanding service.
If you are passionate about delivering excellent customer service and thrive in an administrative role, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Ability to Commute:
- Henderson, NV 89074 (Required)
Ability to Relocate:
- Henderson, NV 89074: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17