What are the responsibilities and job description for the Customer Service Specialist position at Family Dollar?
About Our Store
Family Dollar is a leading discount retailer offering a wide range of affordable products and services to our customers. As a Sales Floor Team Member, you will play a critical role in delivering exceptional customer experiences and driving business results.
Job Description
• Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
• Process cash register transactions accurately and efficiently, maintaining a high level of productivity and accuracy.
• Assist customers with selecting merchandise, answering questions and providing recommendations to enhance their shopping experience.
Requirements
• Possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Demonstrate flexibility and adaptability in a fast-paced retail setting, with a focus on meeting customer needs and achieving business objectives.
• High school diploma or equivalent required; relevant work experience or education in a related field is an asset.
