What are the responsibilities and job description for the Customer Service position at Family Dollar?
Job Title: Customer Service Representative
About the Role:
- Provide exceptional customer service to customers in a fast-paced retail environment.
- Greet and assist customers with selection of merchandise, answering questions and offering recommendations as needed.
- Complete cash register transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
- Work collaboratively with store team members to achieve sales goals and maintain a clean and organized store environment.
- Maintain a high level of product knowledge and stay up-to-date on promotions and sales events.
Responsibilities:
- Operate cash registers, process transactions, and balance cash drawers.
- Restock shelves and maintain a clean and organized store environment.
- Assist with inventory management, including receiving and stocking merchandise.
- Provide excellent customer service, responding promptly to customer inquiries and resolving issues in a professional manner.
Requirements:
- High school diploma or equivalent required.
- Previous retail experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work a variety of shifts, including mornings, evenings, and weekends.
- Basic math skills and accuracy with handling cash and operating a cash register.
