What are the responsibilities and job description for the Retail Customer Experience Specialist position at Family Dollar?
Retail Customer Service Professional
We are seeking a highly motivated and organized individual to fill the position of customer service representative.
Job Description:
The successful candidate will be responsible for providing top-notch customer service, handling customer inquiries, and resolving issues in a timely and professional manner.
- Customer Interaction: Interact with customers in a friendly and courteous manner, responding to their needs and concerns.
- Transaction Management: Manage sales transactions efficiently, handling cash, credit card payments, and returns.
- Product Information: Provide accurate and helpful information about store products and services, ensuring customers make informed purchasing decisions.
Required Skills:
- Communication Skills: Possess excellent written and verbal communication skills, able to effectively interact with customers and colleagues.
- Problem-Solving: Demonstrate ability to resolve customer complaints and issues in a fair and professional manner.
- Teamwork: Show a willingness to work collaboratively with colleagues to achieve common goals and objectives.
