What are the responsibilities and job description for the Retail Team Member Coordinator position at Family Dollar?
About the Role
The Customer Service Representative is responsible for providing exceptional customer service and creating a positive shopping experience for our customers. This includes greeting customers, assisting with purchases, and answering questions about merchandise.
Main Responsibilities
- Customer Service: Provide excellent customer service by being friendly, approachable, and helpful.
- Purchase Assistance: Assist customers with purchases, including operating the cash register and handling returns.
- Merchandise Knowledge: Maintain knowledge of store merchandise and be able to answer customer questions.
- Store Appearance: Maintain a clean and organized store appearance, including replenishing merchandise and cleaning equipment.
Requirements and Qualifications
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
