What are the responsibilities and job description for the Sales Support Specialist position at Family Dollar?
What We Offer
As a Customer Service Representative at Family Dollar, you will have the opportunity to develop your skills and knowledge in customer service, sales, and teamwork.
You will work in a dynamic and fast-paced environment, interacting with customers and colleagues from diverse backgrounds and cultures.
Your Key Responsibilities:
- Deliver exceptional customer service by greeting customers, responding to their inquiries, and resolving any issues they may have.
- Assist customers with selecting merchandise, answer questions regarding products, and provide recommendations to enhance their shopping experience.
- Operate the cash register accurately and efficiently, handling transactions, processing payments, and counting change.
- Maintain a clean and organized store environment, adhering to company standards and guidelines.
- Collaborate with colleagues to achieve sales goals, promote products, and enhance overall customer satisfaction.
Your Requirements:
- Prior customer service or retail experience is preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Basic math skills and accuracy when handling cash transactions.
- Flexibility to work varied shifts, including evenings and weekends.