What are the responsibilities and job description for the Store Support Specialist position at Family Dollar?
Role Description
The Customer Service Representative will be responsible for delivering exceptional customer experiences, processing transactions accurately, and maintaining a high level of product knowledge.
Key Responsibilities:
- Deliver outstanding customer experiences, ensuring they have a positive shopping experience
- Process cash register transactions accurately and efficiently
- Maintain a high level of product knowledge, recommending items to customers based on their needs
- Collaborate with colleagues to achieve sales targets and drive business results
Requirements:
- Excellent communication and interpersonal skills, with ability to build rapport with customers and colleagues
- Ability to work independently and as part of a team, prioritizing tasks to meet deadlines
- Basic math skills and accuracy with cash handling, with ability to handle cash transactions accurately
- Availability to work varying shifts, including mornings, evenings, and weekends
