What are the responsibilities and job description for the Customer Service Associate position at Family Express Corporation?
Job Overview
">The Customer Service Associate plays a critical role in delivering exceptional customer experiences at Family Express Corporation. This individual is responsible for preparing high-quality food, maintaining a clean and safe store environment, and providing outstanding customer service.
Key Responsibilities
- FDA Food Safety: Maintain a thorough understanding of FDA food safety guidelines to ensure compliance during food preparation, service, and cleanup.
- Menu Knowledge: Possess a comprehensive knowledge of the menu to recommend items and answer customer inquiries.
- Cash Handling: Accurately complete shift duty checklists, line check forms, and record temperatures while adhering to proper food handling procedures.
- Inventory Management: Maintain adequate inventory levels for sale throughout the shift.
- Team Collaboration: Work effectively with colleagues to achieve shared goals and maintain a positive work environment.
Requirements
- Age Requirement: Must be at least 18 years old.
- Education: High school diploma or equivalent required.
- Reliability: Must have reliable transportation to travel between locations when necessary.
- Physical Demands: Ability to stand for prolonged periods, lift up to 50 pounds, and perform other physically demanding tasks.
