Human Resources Manager

Who We Are

At Family First our Mission is to be an unstoppable force for families. One of the fastest-growing companies in America, Family First is the leader in providing comprehensive solutions for the care of an aging loved one. At a time when more families than ever are caring for a loved one, Family First is here to help with Care Management, Home Care, Licensed Counseling, and other services to help families make it through the complicated challenges that come with being a caregiver.

If our mission and values speak to you…we would love for you to Apply with Us!

As our HR Manager, you will lead our HR, Compliance and Training functions. This role collaborates with senior leaders across the organization to ensure that People and Culture strategic priorities are met, and People Operations systems are effectively managed, leveraging technology and innovation. In addition to managing our small HR team, this role will provide the opportunity to touch on all areas of HR including (but not limited to) benefits and compensation, compliance, policy development, performance management, employee relations, recruitment and retention, and succession planning.

The successful candidate will be a player-coach, with a solid HR Generalist background and excellent communication, computer and leadership skills. The role will require the ability to innovate and maximize efficiencies and productivity.

Responsibilities include:

• Develops and implements operational plans that include short-term HR goals, objectives, strategic plans, policies, and operating procedures
• Participates in executive planning and decision-making.
• Develops Culture, DEI and Leadership Development strategies that support business and culture goals and ensures that Family First is an employer of choice.
• Identifies key performance indicators for the organization's human resource and talent management functions; assesses the organization's success and market competitiveness based on these metrics.
• Ensures HR policies and procedures comply with all local, State, and Federal employment laws and licensures (e.g., FMLA, PFML).
• Manages/evaluates key vendor relationships, including benefits providers, solution vendors, and other consultants/advisors.
• Manages all systems/tools/technologies needed to run HR services/functions.
• Produces reports and presentations on human capital, compensation, employee benefits, turnover/retention, etc.
• Provides expert guidance and support on the full range of HR functions (e.g. policies and procedures, terms and conditions of employment, performance management, career development, leaves of absence, etc.)
• Serves as the representative with external agencies (EEOC, Unemployment, Department of Labor, etc.).

Education and Experience:

• A bachelor’s degree in business or human resources or a similar degree; master’s degree preferred.
• Minimum 7 years of progressive HR experience, including leadership experience. Healthcare industry experience preferred.
• Solid understanding of organizational design, performance management, compensation & benefits, strategies for employee retention, leadership development, training, and succession planning.
• Knowledge of State, Federal and local employment laws.
• Experience in HRIS, LMS and ATS systems and MS Office Suite are required (ADP highly preferred)
• HR Certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) a plus.

Skills and Abilities:

• Well-spoken, articulate, influential leader with the ability to engage with a wide variety of stakeholders.
• Strong understanding of business needs that inform and align with People and Culture strategies.
• Strong facilitation and delegation skills; ability to ensure direct reports are collaborative, competent, engaged, and highly effective.
• Highly organized, deadline driven, and analytical.
• High level of integrity and discretion.

Compensation (Range): $90,000 -110,000 annually, DOE Bonus potential up to 10% of annual salary

Benefits:

• Amazing Workplace Culture and Supportive Environment
• 401(k) with company matching contribution
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 10 paid Holidays
• Professional development assistance
• Same day pay available through TapCheck