What are the responsibilities and job description for the Client Service Representative position at Family Friends Veterinary Hospital?
Family Friends Veterinary Hospital has been providing compassionate care since 2007. Our team takes pride in knowing that we provide progressive pet care while creating client trust and improving pet’s health!
We are growing & looking for another dedicated individual to add to our Client Service Team!
Responsibilities for this position include but are not limited to:
- Utilizing excellent customer service skills both in person and on the phone.
- Maintaining medical records, scheduling appointments, greeting clients, cash processing, data entry, and account maintenance.
- Veterinary hospital experience and computer knowledge is strongly preferred but not required; ezyVet experience is bonus.
- We’re looking for someone who is flexible with hours, able to work one Saturday every 4 weeks, and is looking for a long term reception position.
Family Friend’s mission is to Provide exceptional care to improve the health of our Family and Friends.
How do you fit into this?
- By having a We not Me mentality. This is done by lending a helping hand, commitment, efficiency, equity and doing what is right.
- By Anticipating, Innovating, and Adapting. You strive for success, have a desire to grow, set high expectations, are creative, open to new ideas, and advocate.
- By Treating All as Family and Friends. You are compassionate, listen, are appreciative, authentic, have humility, are willing to coach, willing to have fun and strive to meet expectations.
What you can expect from us:
- A dedicated and supportive team
- The ability to learn, grow, and refine your skill sets.
- A fast-paced work environment
- Opportunities to continue your education outside of work.
- Partnering with some of the area’s best and brightest DVM's
- Opportunity to experience both General Practice and Urgent Care.
Qualifications
- Veterinary experience (preferred)
- Knowledge of veterinary terminology
Job Type: Part-time
Pay: $16.50 - $18.50 per hour
Expected hours: No more than 32 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Overtime
- Weekends as needed
Ability to Commute:
- Grand Rapids, MI 49546 (Required)
Ability to Relocate:
- Grand Rapids, MI 49546: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19