What are the responsibilities and job description for the Case Manager position at Family Health Center?
The Case Manager will provide in home skills training and case management services on an individual basis to clients and their families who are clients of the Family Health Center. The Case Manager will provide these services in a group setting within the office or community using evidence-based curriculum.
Essential Functions
The essential functions may include, but are not limited to the following:
Develop and complete Person-Centered Treatment Plans (PCTP) and treatment plan reviews with clients and their families within the timeline identified by policy.
Provide services to clients and their families as outlined in the PCTP including case management and individual skills training.
Enter progress notes, complete State Registration and ANSA documents, maintain schedule in EPIC, and complete billing documentation within the timeline identified by policy.
Participate in team meetings, communicate and cooperate with both internal and external team members regarding tasks, and contribute actively to the team’s efforts to ensure the youth and their family’s needs are met.
Meet with clients and families based upon the level of need of the ANSA (Adult Needs and Strengths Assessment) and determined by the team.
Maintain knowledge of Medicaid Rehabilitation Option (MRO) guidelines regarding provision of services, documentation requirements, qualifying diagnoses, and level of need issues.
Follow expectations set forth by the Family Health Center in regard to trainings, productivity, policy, and documentation.
Complete all other duties as assigned.
Work Experience
Required Experience: 1 to 2 years
Two (2) years’ experience in community resource acquisition and rehabilitation services for clients with serious mental illness is preferred but not required
Essential Functions
The essential functions may include, but are not limited to the following:
Develop and complete Person-Centered Treatment Plans (PCTP) and treatment plan reviews with clients and their families within the timeline identified by policy.
Provide services to clients and their families as outlined in the PCTP including case management and individual skills training.
Enter progress notes, complete State Registration and ANSA documents, maintain schedule in EPIC, and complete billing documentation within the timeline identified by policy.
Participate in team meetings, communicate and cooperate with both internal and external team members regarding tasks, and contribute actively to the team’s efforts to ensure the youth and their family’s needs are met.
Meet with clients and families based upon the level of need of the ANSA (Adult Needs and Strengths Assessment) and determined by the team.
Maintain knowledge of Medicaid Rehabilitation Option (MRO) guidelines regarding provision of services, documentation requirements, qualifying diagnoses, and level of need issues.
Follow expectations set forth by the Family Health Center in regard to trainings, productivity, policy, and documentation.
Complete all other duties as assigned.
Work Experience
Required Experience: 1 to 2 years
Two (2) years’ experience in community resource acquisition and rehabilitation services for clients with serious mental illness is preferred but not required
Education
Degree Level Required: Undergraduate
Bachelor’s degree in a field related to mental health
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Mental: Attention to detail, possess critical thinking skills and ability to prioritize and manage multiple projects.
Physical: Manual dexterity, frequent prolonged sitting and visual and hearing acuity.
Working Conditions: Clean, well-lit and ventilated office environment. Will also work in the family’s home and other community agencies.
This job description does not state or imply that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments at all times, including during times of emergency and disaster response. A review of this position has excluded the marginal functions of the position that are incidental to the performance of job duties. All duties and responsibilities are essential job functions or requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Degree Level Required: Undergraduate
Bachelor’s degree in a field related to mental health
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Mental: Attention to detail, possess critical thinking skills and ability to prioritize and manage multiple projects.
Physical: Manual dexterity, frequent prolonged sitting and visual and hearing acuity.
Working Conditions: Clean, well-lit and ventilated office environment. Will also work in the family’s home and other community agencies.
This job description does not state or imply that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments at all times, including during times of emergency and disaster response. A review of this position has excluded the marginal functions of the position that are incidental to the performance of job duties. All duties and responsibilities are essential job functions or requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
