What are the responsibilities and job description for the Health Benefit Advisor Level I position at Family Health Center?
Job Description:
The Health Benefits Advisor (HBA) assists patients obtain medical insurance coverage or assistance for health
coverage. The HBA provides follow-up to determine and ensure enrollment within the health center and during outreach
services.
Educational Requirements:
Two to four years college, post-high school training required. BS/BA preferred.
Experience Required:
Two to four years of experience in human services or healthcare role required. Demonstrated knowledge of
current health care reform regulations and processes, including experience with
Virtual Gateway strongly preferred. Familiarity with managed care plans preferred. Position requires strong customer service and
prioritization skills.
Professional Licensure/Special Skills and Certification Required:
Required: Bilingual in English and one of the languages
to serve the patient population. Demonstrated clerical and computer skills required. Must have adequate reading and writing skills
in both languages.
This position reports to the Director of Patient Services
EOE
