Coordinator, Prenatal Support Services

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother / community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites , over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Family Health Centers of San Diego (FHCSD) is looking for a Coordinator of Prenatal Support Services to provide oversight of the day-to-day operations of perinatal support staff services, including health education and psychosocial services. In addition to program oversight, the Coordinator also provides direct services to patients as needed.

Responsibilities :

• Assists in the promotion of prenatal program services to FHCSD staff and outside agencies.
• Builds positive relationships, inspires others to perform at a higher level, prepares career development plans and retains an accountable workforce.
• Coaches and counsels staff and administers appropriate disciplinary action in a timely manner.
• Gathers program data, conducts analysis, and provides reporting, including productivity reports.
• Maintains a quality monitoring program, conducts quality assurance checks and ensures standardization, including EHR reviews / audits, patient satisfaction surveys, staff training and development, and other measures. Ensures the program is in compliance with program requirements.
• Oversees daily prenatal support services, including health education and social services, at assigned sites. Oversees and monitors scheduling to ensure maximum utilization and productivity, developing and monitoring patient flow systems, coordinating hospital tours, ordering supplies, and ensuring health education and psychosocial coverage at sites / hospitals.
• Participates in continuous improvement activities and ensures appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and / or measured.
• Performs other duties as assigned.
• Provides direct patient services, including conducting prenatal health education, trimester assessments, post-partum assessments, and hospital tours. Ensures recommendations made on care plans for support services interventions are carried out and implemented.
• Provides / ensures staff receive all new hire and annual trainings on time.

Requirements :

Rewards :

FHCSD was founded by community activists working towards a common goal : caring, affordable, high-quality medical care for all. We are proud to continue this mission today as we provide accessible services to over 210,000 patients across San Diego County. The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits.

28.28 - 40.45

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and / or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here : FHCSD Wellness - Employee Hub (gobenefits.net)

Salary : $100,000