What are the responsibilities and job description for the Radiology Office Specialist position at Family Health West Employment Opportunities?
You belong here! At Family Health West, you’re more than an employee, you’re family.
When you enter our facility, you know it’s Family Health West because, well, the color speaks for itself. You’ll be part of a team that strives to bring color to care in a vibrant environment by creating fun, effective treatment programs helping to empower and inspire our patients while providing the tools and care they need to achieve their wellness goals.
When we say you’ll do what you love, we mean it! Welcomed by open arms and warm smiles, you’ll join a team that encourages professional growth. We are sure to put on our listening ears when you share new ideas and approaches to care because that’s what got us to the top! You’ll wear your badge proudly, knowing that you contribute each day, to providing care that is unmatched, in western Colorado.
So, what are you waiting for?! Fill out the application now, and when you hit send do a little happy dance knowing that you just made our day. If it still sounds too good to be true, come see for yourself. Call us to schedule a tour and meet your new best friends!
About Family Health West
Our roots go deep -- founded by the community in 1946, it’s no wonder our hospital feels like coming home. We were built from the ground up with the hands of our own community, a labor of dedication and hope by our people, for our people, for the future.
At Family Health West we go beyond what corporate hospitals deliver, we’ve created a culture of prosperity where warmth, passion, and care flourishes. As we focus on continually improving outcomes for patients, our network of healthcare providers includes a 25-bed critical access hospital, one of the largest rehab providers in western Colorado, outpatient surgical services, specialty clinics, emergency services, skilled nursing, and assisted living facilities.
Nestled at the base of the Colorado National Monument, Family Health West has an outdoor paradise at your back door. The community culture is fitting for outdoor lovers, bikers, hikers, or those just simply soaking in the panoramic views.
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Reliable and punctual attendance is essential; expected to be at job as scheduled each scheduled day. |
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Communicate necessary information to others as appropriate. |
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Provide efficiencies in managing patients and scheduling of appointments. |
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Demonstrate organizational and problem solving skills, initiative, and good judgment. |
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Handle and resolve customer complaints and challenging customers with patience and understanding, engaging the supervisor when appropriate. |
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Establishes and maintains a good rapport and professional relationship with fellow employees, other departments, and medical staff. |
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Perform accurate and timely scheduling of inpatient and outpatient imaging tests including MRI, CT, Bone Densitometry scans, Ultrasounds, Mammograms, fluoroscopy and biopsies. |
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Verify insurance and obtain preauthorization information when needed. |
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Informs patients of co-pay amounts, answers questions to the best of their ability, and/or refers them to a preauthorization specialist. |
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Instruct patients to bring the appropriate information (i.e., driver’s license and insurance cards). |
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Clerical duties such as answering telephone calls in a professional manner, computer skills, data entry , faxing, shredding, etc. |
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Ability to communicate to patients’ information related to their appointments (i.e., prep information for test, directions, canceling/rescheduling of test, etc.) and any other question callers may ask. |
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Makes reminder phone calls to patients the day before their appointments. |
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Proficient in policies and procedures related to the radiology department and facility. |
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Attend meetings as required to maintain departmental communications. |
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Education |
High School Diploma or equivalent preferred. |
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Licenses |
No professional license required. |
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Certifications |
No professional certification required. |
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Experience |
2 years related experience in the medical field and a minimum of one year working with insurance companies is preferred. |
Wage Range: $17.50 - $29.79
Immunizations required for employment, including COVID-19.
FHW offers a full benefits package including:
FOR ALL EMPLOYEES:
Employee Assistance Program
403 (B) with 4% match from FHW and zero day vesting schedule
FOR FULL TIME EMPLOYEES WORKING AT LEAST 30 HOURS A WEEK
Medical Plan Options:
- PPO plan with copay/coinsurance and lower deductible
- High Deductible Health Plan with the option for a Health Savings Account.
- Telemedicine includes in both plan options.
Dental
Vision
Life Insurance/ Accidental Death and Dismemberment Insurance
Disability Insurance with a Short and Long Term Option.
Critical Illness and Accident Plans
Cafeteria Options: Health Reimbursement/ Flex Savings / Dependent Childcare
A host of other options to include: Pet Insurance, Identity Protection, Travel protection,
Salary : $18 - $30
