Registration Specialist

You belong here! At Family Health West, you’re more than an employee, you’re family. 

When you enter our facility, you know it’s Family Health West because, well, the color speaks for itself. You’ll be part of a team that strives to bring color to care in a vibrant environment by creating fun, effective treatment programs helping to empower and inspire our patients while providing the tools and care they need to achieve their wellness goals. 

When we say you’ll do what you love, we mean it! Welcomed by open arms and warm smiles, you’ll join a team that encourages professional growth. We are sure to put on our listening ears when you share new ideas and approaches to care because that’s what got us to the top! You’ll wear your badge proudly, knowing that you contribute each day, to providing care that is unmatched, in western Colorado.

So, what are you waiting for?! Fill out the application now, and when you hit send do a little happy dance knowing that you just made our day. If it still sounds too good to be true, come see for yourself. Call us to schedule a tour and meet your new best friends!

About Family Health West

Our roots go deep -- founded by the community in 1946, it’s no wonder our hospital feels like coming home. We were built from the ground up with the hands of our own community, a labor of dedication and hope by our people, for our people, for the future. 

At Family Health West we go beyond what corporate hospitals deliver, we’ve created a culture of prosperity where warmth, passion, and care flourishes. As we focus on continually improving outcomes for patients, our network of healthcare providers includes a 25-bed critical access hospital, one of the largest rehab providers in western Colorado, outpatient surgical services, specialty clinics, emergency services, skilled nursing, and assisted living facilities.

Nestled at the base of the Colorado National Monument, Family Health West has an outdoor paradise at your back door. The community culture is fitting for outdoor lovers, bikers, hikers, or those just simply soaking in the panoramic views.

ESSENTIAL FUNCTIONS:

• Always conducts themselves in a professional manner. Maintains patient/resident/employee privacy and confidentiality at all times.
• Reliable and punctual attendance is essential; expected to be at job as scheduled each scheduled day.
• Communicate necessary information to others as appropriate.
• Participate as a team member and is accountable for own work responsibilities.
• Basic knowledge of health insurance.
• Detail Oriented and Task Driven.
• Serve as back up for the Hospital Receptionist as needed including vacations, illnesses, lunches, etc.
• Work collaboratively with other departments to ensure proper billing for services provided.
• Prepare patient packets for scheduled appointments.
• Maintain accurate and current patient orders.
• Accept and process all forms of payments.
• Uphold facility policies and procedures.
• Clean and sanitize office supplies and workstation.
• Completing and releasing medical records, as needed.
• Maintaining accurate and current patient images within EMR (ie. Drivers licenses, insurance cards, POA’s, etc.).
• Greet and assist patients, family members, vendors, visitors, and employees by directing them to the appropriate department or person.
• Deliver flowers and mail to patient rooms.
• Answer and direct incoming phone calls to appropriate person/department.
• Distribute mail to appropriate FHW mailboxes.
• Provide clerical assistance to other departments as needed and directed by Supervisor.
• Assist other departments based on skills assessment as directed by Supervisor.
• Maintain and balance cash box.
• Maintain the front desk, mailroom and lobby area. Ensure all areas are well kept. 
• Maintain the All House calendars.
• Other job related duties as assigned.

EDUCATION:

HIRING TIME: 

Open until filled.

SCHEDULE:

Core hours are Monday – Friday, 6:00 am – 6:30 pm – Saturday 8:00 am – 12:00 pm

WAGE RANGE: This position starts at $18.00 and goes up based on experience.

Immunizations required for employment

FHW offers a full benefits package including:
FOR ALL EMPLOYEES:
Employee Assistance Program
403 (B) with 4% match from FHW and zero day vesting schedule
FOR FULL TIME EMPLOYEES WORKING AT LEAST 30 HOURS A WEEK
Medical Plan Options:
I. PPO plan with copay/coinsurance and lower deductible
II. High Deductible Health Plan with the option for a Health Savings Account.
III. Telemedicine includes in both plan options.
Dental
Vision
Life Insurance/ Accidental Death and Dismemberment Insurance
Disability Insurance with a Short and Long Term Option.
Critical Illness and Accident Plans
Cafeteria Options: Health Reimbursement/ Flex Savings / Dependent Childcare

A host of other options to include: Pet Insurance, Identity Protection, Travel protection,

Salary : $18