What are the responsibilities and job description for the Pediatric Therapy Office Specialist position at Family Health West?
You belong here! At Family Health West, you’re more than an employee, you’re family.
When you enter our facility, you know it’s Family Health West because, well, the color speaks for itself. You’ll be part of a team that strives to bring color to care in a vibrant environment by creating fun, effective treatment programs helping to empower and inspire our patients while providing the tools and care they need to achieve their wellness goals.
When we say you’ll do what you love, we mean it! Welcomed by open arms and warm smiles, you’ll join a team that encourages professional growth. We are sure to put on our listening ears when you share new ideas and approaches to care because that’s what got us to the top! You’ll wear your badge proudly, knowing that you contribute each day, to providing care that is unmatched, in western Colorado.
So, what are you waiting for?! Fill out the application now, and when you hit send do a little happy dance knowing that you just made our day. If it still sounds too good to be true, come see for yourself. Call us to schedule a tour and meet your new best friends!
About Family Health West
Our roots go deep - founded by the community in 1946, it’s no wonder our hospital feels like coming home. We were built from the ground up with the hands of our own community, a labor of dedication and hope by our people, for our people, for the future.
At Family Health West we go beyond what corporate hospitals deliver, we’ve created a culture of prosperity where warmth, passion, and care flourishes. As we focus on continually improving outcomes for patients, our network of healthcare providers includes a 25-bed critical access hospital, one of the largest rehab providers in western Colorado, outpatient surgical services, specialty clinics, emergency services, skilled nursing, and assisted living facilities.
Nestled at the base of the Colorado National Monument, Family Health West has an outdoor paradise at your back door. The community culture is fitting for outdoor lovers, bikers, hikers, or those just simply soaking in the panoramic views.
Essential Functions:
- Reliable and punctual attendance is essential; expected to be at job as scheduled each scheduled day.
- Communicate necessary information to others as appropriate.
- Responsible for opening up the clinic, which includes but not limited to unlocking the front doors, setting up the front desk, and rolling the phones to begin the day.
- Accountable for managing incoming prescriptions by entering into the EMR, requesting expired prescriptions for new evals and yearly renewals, while ensuring all prescriptions are active, requesting new prescriptions from physicians prior to them expiring.
- Calculates and ensure co-pays are collected at the time of service.
- Accountable for entering all therapist schedules into Webpt, cancelling and moving employees
- Responsible for ensuring all patients were checked out or removed from the schedule from the previous day.
- Ensures all reminder calls were successfully inputted in EHR and ensures new patients are contacted the day before scheduled appointment.
- Confirms therapists have faxed progress notes to attending physicians for signature and ensures notes are received from physician’s office within 28 days.
- Ensures all medical records received are scanned into patient’s charts in a timely and efficient manner.
- Responsible for closing the front office, locking up all PHI, and drawers that may contain PHI or money collected during business hours.
- Prints daily payment log at the end of the day, ensuring all payments entered in HER match the payment log and locking payment log with payments in red bag to be collected the following morning.
- Ensures Prior Authorization is notified of a new patient being scheduled, ensuring prior authorization is obtained prior to patient being seen in the clinic.
- Accountable for confirming faxes went through that were sent via EHR.
- Responsible for removing patients from the system when discharged, confirming discharge notifications were sent to attending physician.
- Follow-ups, with patients regarding status, when patient has not been seen in the clinic either discharging patient or getting the patient on the schedule to be seen.
- Ensures all incoming referrals are entered in the EHR system used by the hospital, confirming information is transferred the EHR therapy staff use.
- Other job related duties as assigned.
EDUCATION:
1.
Education
High school diploma or equivalent required.
2.
Licenses
No professional license required.
3.
Certifications
No certification required.
4.
Experience
Two (2) years’ experience in the medical field, and a minimum of one year experience working with insurance companies preferred.
Position open until filled
Wage starts at $18.55
Immunizations required for employment, including COVID-19.
FHW offers a full benefits package including:
FOR ALL EMPLOYEES:
Employee Assistance Program
403 (B) with 4% match from FHW and zero day vesting schedule
FOR FULL TIME EMPLOYEES WORKING AT LEAST 30 HOURS A WEEK
Medical Plan Options:
- PPO plan with copay/coinsurance and lower deductible
- High Deductible Health Plan with the option for a Health Savings Account.
- Telemedicine includes in both plan options.
Dental
Vision
Life Insurance/ Accidental Death and Dismemberment Insurance
Disability Insurance with a Short and Long Term Option.
Critical Illness and Accident Plans
Cafeteria Options: Health Reimbursement/ Flex Savings / Dependent Childcare
A host of other options to include: Pet Insurance, Identity Protection, Travel protection, etc.
Experience
Required- 1 year(s): working with Insurance Companies
- 2 year(s): Medical Field Experience
Education
Required- High School or better
Salary : $19
