What are the responsibilities and job description for the Customer Service Associate position at Family Leisure Nashville/Franklin?
Job Description Job Description Family Leisure Of Nashville is a Leisure Superstore! We sell pools, hot tubs, pool tables, Casual Furniture and so much more!!We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities : Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services Qualifications : Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills